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Patient Guide

Everything you need to know for your visit — parking, pharmacy, insurance, and more.

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PXi Patient Portal
View records, results & appointments
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Book via NowServing
70+ doctors with real-time schedules
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Online Booking
Book directly with our calendar
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Call to Book
(032) 255-8000

🕐 Visiting Hours & Policies

Visiting Hours: 10:00 AM – 12:00 PM and 2:00 PM – 8:00 PM daily

Maximum Visitors: 2 visitors per patient at a time

Phone Calls: Incoming calls to patient rooms are free. Outgoing calls are charged to the patient's bill.

Chaplain/Religious Services: Available upon request through the nursing station

No Smoking: Strictly enforced campus-wide per Republic Act 9211

Patient Relations: Cebu Local 761167/76112 | Mandaue Local 82801

💊 Pharmacy

Location: Building AB Lobby, Ground Floor

Hours: 24/7 (Open round the clock)

OTC Discount: 18% cash discount on over-the-counter purchases

Inpatient Discount: 8% cash discount applied on discharge

Note: Controlled drugs are dispensed for inpatients only with a valid physician's order.

🅿️ Parking

Cebu City Campus: Buildings A & B parking, Medical Mall parking, B. Rodriguez Street lot

Mandaue Campus: Upper Ground and Lower Ground parking areas

Valet parking is not available. Drop-off area is at the main entrance.

🍽️ Dining & Canteen

Hospital Canteen: 3rd Level, Building AB

Medical Mall: Multiple food outlets including cafes, restaurants, and convenience stores at the Chong Hua Medical Mall

Special Diets: Patients on special diets receive meals prepared by the hospital's dietary department

🛡️ Accepted Insurance & HMOs

PhilHealth Maxicare Medicard Pacific Cross Allianz PNB Life 1Coop Health AMAPHIL Brightcare Cebu CFI Community + More

Contact our Patient Relations team to verify your specific plan: (032) 255-8000

💳 Pay Your Bill

Pay your hospital bills securely online.

Pay Online →

📱 Download CHi App

Manage appointments, view results, and more from your phone.

🚐 Health on Wheels

Our mobile clinic brings healthcare directly to communities across Cebu.

Schedule: Mon–Sat, 6:00 AM – 2:00 PM

Contact: 0968-867-6515