Quality Policy
Our commitment to international standards of healthcare excellence.
Our commitment to international standards of healthcare excellence.
"We are committed to providing safe, high-quality, patient-centered care that meets international standards. Through continuous improvement, evidence-based practice, and a culture of accountability, we strive to exceed the expectations of our patients and their families."
Chong Hua Hospital maintains international healthcare quality standards, placing it among the Philippines' most prestigious institutions alongside St. Luke's Medical Center and The Medical City.
recognized for excellence is the gold standard for healthcare quality worldwide, evaluating patient safety, infection control, medication management, and governance across more than 1,200 measurable standards.
Two patient identifiers used before every procedure, medication, and test.
Standardized handoff protocols and read-back verification for critical results.
Double-check protocols for high-risk medications, look-alike/sound-alike drug management.
Surgical safety checklist, site marking, and time-out procedures before every operation.
Hand hygiene compliance monitoring, infection surveillance, and antimicrobial stewardship.
Fall risk assessment on admission and regular intervals, with preventive interventions.