Department FAQs

ECG
24 hours Holter Monitoring
24 hours Ambulatory Blood Pressure Monitoring (ABPM)
2DEcho (Adult)c
2DEcho (Pedia)
Strain/Strain rate
Fetal Echo A.K.A. Fetal 2D Echo
Treadmill Stress Test (TST)
Treadmill Stress Echo (TSE)
Dobutamine Stress Echo (DSE)
Transesophageal Echocardiography (TEE)
Carotid Duplex scan
Transcranial Scan
Arterial/Venous Duplex Scan
Renal Duplex Scan
Ankle Brachial Index
Duplex Scan of the Mass/AV Shunt
Evaluation of AV Shunt
Segmental Pressure Studies
Tilt – Table Testing (Chong Hua Mandaue)
Bicycle Stress Echo (Chong Hua Fuente)
Bicycle Stress Test (Chong Hua Fuente)

Yes, a written prescription from your attending, referring, or requesting physician must be presented to ensure we perform the correct procedure and prepare you safely and appropriately for the treatment.

We strongly advise you to follow up after 24 hours so that we can provide you with an update on your procedure and the status of the results. Results will be available within two (2) to three (3) working days. For inquiries regarding the availability of your results, please refer to the Cardio Unit's contact numbers and email.

For digital copy, you may log-in to our hospital’s Patient Portal. https://CHi App.chonghua.com.ph

7.What are the Preparations before the procedure?

ECG
24 hours Holter Monitoring
24 hours Ambulatory Blood Pressure Monitoring (ABPM)
2DEcho (Adult)c
2DEcho (Pedia)
Strain/Strain rate
Fetal Echo A.K.A. Fetal 2D Echo
Treadmill Stress Test (TST)
Treadmill Stress Echo (TSE)
Dobutamine Stress Echo (DSE)
Transesophageal Echocardiography (TEE)
Carotid Duplex scan
Transcranial Scan
Arterial/Venous Duplex Scan
Renal Duplex Scan
Ankle Brachial Index
Duplex Scan of the Mass/AV Shunt
Evaluation of AV Shunt
Segmental Pressure Studies
Tilt – Table Testing (Chong Hua Mandaue)
Bicycle Stress Echo (Chong Hua Fuente)
Bicycle Stress Test (Chong Hua Fuente)

Yes, a written prescription from your attending, referring, or requesting physician must be presented to ensure we perform the correct procedure and prepare you safely and appropriately for the treatment.

We strongly advise you to follow up after 24 hours so that we can provide you with an update on your procedure and the status of the results. Results will be available within two (2) to three (3) working days. For inquiries regarding the availability of your results, please refer to the Cardio Unit's contact numbers and email.

For digital copy, you may log-in to our hospital’s Patient Portal. https://CHi App.chonghua.com.ph

7.What are the Preparations before the procedure?

Cardiac Rehabilitation is a medically supervised program designed to improve your cardiovascular health if you have experienced heart attack, heart failure, angioplasty or heart surgery that includes exercises and health education.

It depends on what phase of the cardiac rehabilitation program you are enrolling in or have been advised to join. Please see the list for price difference:
Other Services offered:
Disclaimer: For any clarifications regarding pricing, please contact the unit directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.

A Cardiac Rehabilitation Specialist will determine which phase you will enroll in, considering your current condition, including factors such as your diagnosis, any type of surgery performed, and the time elapsed since the surgical procedure.
Phase 1 program: There are 8 sessions and a treadmill stress test after the 8th session.
Phase 2 program: There are 24 sessions and a treadmill stress test after the 24th session.
Phase 3 program: There are 48 sessions and a treadmill stress test after the 48th session.
Other Services offered:
Heart Failure (HF) Package - there are 24 sessions and a 6-minute Walk Test after the 24th session.
Chronic Kidney Disease (CKD) Package - there are 24 sessions and a 6-minute Walk Test after the 24th session.
Cancer (Onco) Package - there are 24 sessions and a 6-minute Walk Test after the 24th session.
Peripheral Arterial Disease (PAD) Package – there are 36 sessions and a Treadmill Stress Test after the 24th session.

Our Cardiac Rehabilitation Staff will send an SMS/text message on the provided contact number(s) a day before the scheduled appointment, including a specific time which must be strictly followed. Kindly confirm by responding to the text message.
If you wish to cancel or reschedule, please inform the Cardiac Rehabilitation Unit so the cancelled time slot can be given to other patients.
Should you wish to choose your own schedule, please communicate with our Cardiac Rehabilitation Staff to confirm availability.

The Treadmill Stress Test
Results will be available in 3 to 5 working days or depending on the availability of the Cardiac Rehabilitation Specialist.
Cardiac Rehabilitation Progress Report
Report will be readily available depending on the release of the Treadmill Stress Test Result.
NOTE: The Cardiac Rehabilitation Specialist will prepare the Cardiac Rehabilitation Progress report and the Treadmill Stress Test results. Once completed, the Cardiac Rehabilitation staff will collect the reports from the Cardiology Unit. The reports will be released at the Cardiac Rehabilitation Unit.
The 6-Minute Walk Test
Results will be readily available once the Cardiac Rehabilitation Specialist has done interpreting the data after the test.

For the Treadmill Stress Test, 6-Minute Walk Test, and Cardiac Rehabilitation Report, our Cardiac Rehabilitation staff will send an SMS/text message when your results are ready for pickup at the Cardiac Rehabilitation Unit.

The cardiac rehabilitation program typically takes 1 to 3 months to complete on average, assuming regular participation. Each session is approximately 1 hour long, depending on how well the patient responds to the exercises.
We recommend attending sessions three times a week with an every-other-day interval, in line with our operating days and hours.

Must arrive at the unit at least 15 minutes before the scheduled time.
Wear comfortable attire/gym clothes and a rubber shoe for safety reasons.
Have a light meal and bring water for hydration
Take maintenance medication as ordered.

Step 1: Proceed to the Cardiac Rehabilitation Unit located on the 2nd floor, Building C, just above the reception area near the General Radiology Unit or you may contact us at 255-8000 local 76215 for further inquiries.
Step 2: Present a referral note from a Cardiac Rehabilitation Specialist to the Cardiac Rehabilitation Staff.
NOTE:
If no Cardiac Rehabilitation Specialist is on board, the patient needs to secure a referral note from the Attending Cardiologist.
Patients must secure a schedule for an appointment with the Cardiac Rehabilitation Specialist and secure a referral note indicating which program to be enrolled.
Step 3: The Cardiac Rehabilitation Fellow will assess the patient, provide orientation, and obtain their consent.
Step 4: Register at our institution through our reception to have a Hospital Identification Number.
NOTE:
For patients with existing Chong Hua Hospital Record, please proceed to Step 5 after accomplishing Step 3)
Step 5: Cardiac Rehabilitation Staff will issue a charge slip to be paid at the Billing Section.
Step 6: Present the charge slip to the Billing Section for payment. Please contact our Billing Section for online transactions and queries.
Step 7: Present the receipt to the Cardiac Rehabilitation Staff at the Cardiac Rehabilitation Unit.
Step 8: Cardiac Rehabilitation Staff will secure the requirements needed.
(See Bullet 8.1 for the list of Requirements).
8.1. Requirements
Referral Note from a Cardiac Rehabilitation Specialist.
Medical Certificate and Medical Abstract (From the Hospital/Institution where the patient previously admitted or surgical procedure was performed if there’s any.)
Discharge Instruction or Discharge Summary (From the Hospital/Institution where the patient previously admitted or surgical procedure was performed if there’s any or the Updated List of Discharge/Maintenance Medication and Diet.
Imaging and Blood Test Results including Lipid Profile, ECG Report, 2D Echo Report, Stress Test result and cardiac procedure report such as Coronary Angiogram, Percutaneous Coronary Intervention (PCI), or an Open-Heart Surgery) - Please provide us with the latest result.
Step 9: Cardiac Rehabilitation Staff will orient on the policy, protocols, safety reminders, preparations and scheduling of cardiac rehabilitation sessions.

Chong Hua Hospital's Operating Room (OR) services are integral to its comprehensive surgical care offerings. The hospital's Department of Surgery encompasses a wide range of specialties, ensuring that patients receive specialized and precise surgical interventions.
Surgical Specialties Offered:
General Surgery: Addresses a broad spectrum of surgical conditions affecting various body systems.
Minimally Invasive Surgery: Utilizes advanced techniques such as laparoscopic and robotic surgeries to perform procedures with minimal incisions, promoting faster recovery and reduced postoperative discomfort.
Breast Surgery: Focuses on surgical interventions for breast-related conditions, including malignancies and reconstructive procedures.
Colorectal Surgery: Specializes in the surgical treatment of disorders affecting the colon, rectum, and anus.
Surgical Oncology: Dedicated to the surgical management of tumors and cancerous growths.
Trauma and Critical Care: Provides immediate surgical attention to patients with traumatic injuries and critical conditions.
Operating Room Facilities:
Chong Hua Hospital's OR complex is equipped with state-of-the-art facilities to support a wide array of surgical procedures. The hospital's commitment to "Patient-Focused Care" ensures that both the medical community and management staff collaborate effectively to prioritize patient needs and values, tailoring care to meet expectations and enhance the overall experience.
Additional Services:
Beyond surgical interventions, the hospital offers comprehensive perioperative care, including anesthesiology services, preoperative assessments, and postoperative recovery support. This holistic approach ensures that patients receive continuous and coordinated care throughout their surgical journey.
For more detailed information or to schedule a consultation, please visit Chong Hua Hospital's official website: Chong Hua Hospital

Here is a structured and categorized list of surgical procedures offered at Chong Hua Hospital Operating Room (OR):
Minor Surgical Procedures
Aspiration of Fluid / FNAB
Biopsy / Excision (Skin & Subcutaneous Lesions):
Small (< 2cm)
Medium (2cm – 5cm)
Incision and Drainage (for lesions above the fascia)
Electrocauterization of Skin Lesions
Cervical Smears (Pap Smear)
Endometrial & Cervical Biopsy
Lumbar Puncture / Tap
Suturing of Wounds:
Small (< 5cm)
Large (> 5cm)
Removal of Foreign Bodies:
Ears, Nose, Oropharynx
Skin / Subdermal Area
Removal of Ingrown Toenail
Ear Hole Repair & Ear Irrigation
Orthopedic & Musculoskeletal Procedures
Casting (Arm / Short Leg)
Close Reduction of Joint Dislocation
Finger Disarticulation (Distal & Middle Phalanx)
Arthrocentesis (Joint Aspiration)
Urological & Gynecological Procedures
Catheterization (Transurethral)
Change of Nephrostomy Tube
Cystostomy
Insertion / Removal of IUD
Tubal Ligation (Requires admission; Estimated cost: PHP 60,000 – 80,000)
Reverse Tubal Ligation (Depends on initial procedure; OB-GYN consultation required)
Vasectomy (Procedure fee: PHP 3,676, excluding medications and professional fees)
Urethral Dilatation
Vaginal Flushing
Gastrointestinal & Rectal Procedures
Proctosigmoidoscopy
Rectal Examination
Fecal Extraction
Anoscope Procedures:
With Biopsy
With Hemorrhoidal Ligation
With Small Hemorrhoidectomy (Under local anesthesia)
Paracentesis (Abdominal Fluid Drainage)
Respiratory & Thoracic Procedures
Thoracentesis (Pleural Fluid Drainage)
Nasal Packing
Suctioning of Secretions
Other Specialized Procedures
Insertion & Removal of NGT (Nasogastric Tube)
Change of Gastrostomy Tube
Insertion of Foley Bladder Catheter (FBC)
Removal of AV Shunt (Extremities only)
Release of Trigger Finger
Electrocautery / Excision of Perineal Lesions & Warts
Circumcision (Including Gomco Technique)
Internal Exam
For major surgical procedures or complex cases, consultation with the attending physician is necessary to determine feasibility, cost, and success rates. Let me know if you need further details!

All doctors at Chong Hua Hospital are highly skilled and trained. You may refer to the hospital’s list of accredited surgeons who are actively practicing. https://chonghua.com.ph/doctors/Surgery

Scheduling of Operating Room (OR) cases must be coordinated directly with the Operating Room team by the Surgeon, Resident, or Clinic Secretary.

A minor procedure typically lasts between 30 minutes to 2 hours, though the exact duration may vary depending on the type of procedure and the patient's condition.

Please carefully follow all instructions provided by your surgeon to ensure a smooth procedure and optimal recovery.

Doctor's Prescription – A written order for the OR procedure, including the diagnosis from your doctor.
Cardiopulmonary Clearance – Required to assess your heart and lung condition before surgery.
RAT (Rapid Antigen Test) Results –
A negative result is required for high-risk or general anesthesia procedures.
If positive, the patient must undergo an RT-PCR test.
If the RT-PCR result is positive, the procedure may be postponed until after quarantine and medical clearance.
Following these requirements helps ensure safety and preparedness for the procedure.

Before the Procedure:
necessary documents are complete:
Doctor’s Procedure Request
Swab Testing Requirements (Refer to Revised Infection Control Guidelines on COVID-19)
Letter of Authorization (LOA) from Insurance (if applicable)
Medical Documents (Laboratory & Imaging Results)
Medications (If required)
Proceed to the Admitting Section for registration.
Go to the Operating Room Complex for the scheduled procedure.
After the Procedure:
Wait for Discharge Instructions and Patient’s Ledger from the OR staff.
Proceed to the Billing Department to settle payment.
Return to the Operating Room Complex and present the official receipt.
you may go home.
Following these steps ensures a smooth and organized process for your procedure and discharge.

To ensure a smooth billing process using your HMO/Insurance or PhilHealth, please follow these guidelines:
HMO/Insurance & PhilHealth Guidelines
Contact your HMO/Insurance Provider to confirm your coverage and benefits.
Secure a Letter of Authorization (LOA) from your insurance company (HMO).
LOA Guidelines:
🔹 It is recommended to obtain the LOA at least 2 days before your operation or admission.
🔹 Ensure the LOA details match:
The specific procedure must align with the written prescription.
The hospital location should be correctly indicated (CHH Fuente or CHH Mandaue).
PhilHealth Deductions:
💰 PhilHealth deductions are processed at the Cashier/Billing Section.
💡 Please request assistance from the Billing Department when settling your account.
Following these steps will help ensure a hassle-free admission and billing process.

The procedure can be processed via Cash Basis or Insurance.
💰 Cash Basis Payment Methods:
✅ Spot Cash
✅ Debit Card
✅ Credit Card
The surgeon will provide an estimated cost for the procedure.
The Operating Room (OR) department can only provide the cost of the procedure itself (excluding hospital and doctor’s fees).
RENAL CARE UNIT

Chong Hua Hospital provides comprehensive renal care through its state-of-the-art Hemodialysis Units, ensuring quality treatment for patients with kidney-related conditions.
🔹 Hemodialysis Services
✔ Advanced Hemodialysis Technology for efficient blood purification
✔ Experienced Nephrologists & Dialysis Nurses offering personalized patient care
✔ Comfortable & Hygienic Dialysis Facilities with patient-centered amenities
✔ Strict Infection Control Protocols to ensure patient safety
✔ Options for Outpatient & Inpatient Hemodialysis Treatments
✔ Dedicated Hemodialysis Machines for patients with:
Hepatitis B
Hepatitis C
HIV (Ensuring safe and specialized care for all patients)
✔ Negative Pressure Rooms available to accommodate airborne infectious patients, ensuring proper isolation and infection control
🔹 Peritoneal Dialysis
✔ Specialized peritoneal dialysis services
✔ Close monitoring and individualized dialysis plans by expert nephrologists
✔ Patient education on home-based peritoneal dialysis care
Automated Peritoneal Dialysis Machine for PD patients
🔹 Hemoperfusion
✔ Advanced toxin removal therapy for patients requiring additional blood purification
✔ Ideal for cases of drug intoxication, sepsis, or severe metabolic disorders
✔ Performed under the expert supervision of Chong Hua’s renal specialists

✔ A combination of Hemodialysis (HD) and Hemofiltration (HF) for superior toxin and fluid removal
✔ More efficient clearance of middle and large molecular toxins compared to standard hemodialysis
✔ Helps reduce inflammation, improve hemodynamic stability, and lower complications
Benefits of Hemodiafiltration (HDF):
✔ Enhanced toxin removal for better long-term outcomes
✔ Improved blood pressure stability during treatment
✔ Reduced dialysis-related complications such as cramps and hypotension
✔ Better patient well-being & quality of life

✔ State-of-the-art HDF machines for precise and effective treatment
✔ Expert nephrologists & dialysis nurses ensuring personalized patient care
✔ Strict infection control measures to prioritize patient safety
✔ Comfortable and well-equipped dialysis facilities
✔ 16 machines specializing Hemodiafiltration
For appointments and inquiries, please contact Chong Hua Hospital Cebu or Mandaue. Their dedicated Renal Care Team is committed to providing exceptional and compassionate kidney care.

First Come, First Serve (Per Shift Basis):
Patients or significant others must communicate with the Renal Charge nurse prior to discharge to ensure schedule of hemodialysis as out-patient. Patients must be physically present to join the list for their scheduled dialysis session. No pre-listing via phone calls or through a significant other (SO).
Late or Rescheduling Notice:
If you expect to be late or need to reschedule your procedure, please inform the unit staff in advance to accommodate your needs.
Important Notes:
Late Arrivals: Treatment time may be adjusted based on hospital protocol if you arrive after the scheduled time.
No Show: If you fail to attend two consecutive sessions without informing the unit, your first shift schedule will be forfeited.
Please ensure you follow these guidelines to avoid any disruptions in your dialysis treatment. Thank you for your cooperation! 😊

The duration and frequency of your hemodialysis sessions are determined by your doctor's prescription and how your body responds to the treatment.
⏳ Treatment Duration:
Standard Hemodialysis: Typically lasts 4 hours per session
Frequency: Usually 2 to 3 times per week, depending on your nephrologist’s assessment
📋 Factors Affecting Your Dialysis Schedule:
✔ Kidney Function – How well your kidneys are still working
✔ Fluid & Weight Gains – Monitoring excess fluid buildup between sessions
✔ Toxin/Waste Levels – The amount of waste that needs to be removed from your blood
✔ Laboratory Results – Regular blood tests to evaluate treatment effectiveness
Your nephrologist will continuously assess and adjust your dialysis plan to ensure optimal treatment. If you have concerns about your schedule or treatment response, consult the Renal Charge Nurse for guidance.

All patients undergoing hemodialysis at Chong Hua Hospital (Fuente/Mandaue) must provide the following documents:
📌 Medical Documents Required:
Medical Abstract (must include the following):
Past Medical History & Physical Exam
Vaccination History & Card
Current Maintenance Medications
Laboratory Test Results:
Pre Dialysis Screening Panel (must be done at Chong Hua Hospital Fuente/Mandaue)
Baseline Tests:
Serum Creatinine
BUN (Blood Urea Nitrogen)
Potassium & Sodium Levels
CBC (Complete Blood Count)
Dialysis-Related Documents:
Copies of 2-3 Most Recent Hemodialysis Flow Sheets (if applicable)
📌 Additional Requirements for Transfer Hemodialysis Patients:
Referral Letter from Nephrologist
Third-Shift Schedule f
📢 NOTE:
Lab tests may be done at other hospitals, but results must be the latest available (preferably within the previous months).
Ensure all required documents are complete and updated to avoid delays in scheduling your dialysis sessions.
For further inquiries or clarifications, please contact Chong Hua Hospital's Renal Unit directly.

Patients undergoing hemodialysis at Chong Hua Hospital (Fuente or Mandaue) can use PhilHealth and/or HMO/private insurance to help cover dialysis expenses. Below are the coverage details and requirements:
PhilHealth Coverage for CKD Stage 5 Patients
Patients diagnosed with Chronic Kidney Disease (CKD) Stage 5 and enrolled in the PhilHealth Dialysis Database (PDD) are eligible for 156 free dialysis sessions per year under PhilHealth.
📦 Dialysis Package Inclusions:
All materials used during dialysis, including:
Dialyzer
Specific laboratory tests
Erythropoietin injection (as needed)
📌 PhilHealth Requirements for Coverage:
📄 Membership Data Record (MDR) or PhilHealth ID
📄 CSF Form (provided by the Renal Unit)
📄 Certification of PhilHealth Usage (if patient had previous dialysis in another facility)
📄 PDD Confirmation Sheet (for those enrolled in the PhilHealth Dialysis Database)
💰 Additional Insurance Coverage (HMO)
HMO or private insurance must secure a Letter of Authorization (LOA) from their provider at least 2 days before their dialysis session (pay-first policy applies if LOA is not secured in advance).
Important LOA Verification:
Ensure the procedure in the LOA matches the written prescription
Confirm the site/location (CHH Fuente or CHH Mandaue)

Free Standard Hemodialysis for CKD Stage 5 Patients
✔ Patients diagnosed with Chronic Kidney Disease (CKD) Stage 5 are eligible for free standard hemodialysis under the hospital’s coverage.
💰 Payment Options for Non-CKD Stage 5 Patients
Patients not diagnosed with CKD Stage 5 can process their dialysis payments through Cash Basis or Insurance.
✔ Cash Basis:
Spot Cash
Debit Card
Credit Card
✔ Insurance Basis:
Patients using HMO or Insurance must secure a Letter of Authorization (LOA) from their insurance provider before the procedure.
Ensure that the LOA matches the prescribed procedure and hospital location (CHH Fuente or CHH Mandaue).

📢 Before scheduling your dialysis at the Chong Hua Hospital Renal Unit, please consult with your accredited Chong Hua nephrologist for further instructions and medical clearance.
nephrologist will provide necessary guidance regarding your treatment plan.
all medical requirements are met before your dialysis session.
coordination of care for a smoother and safer dialysis experience.

In strong support of the Department of Health (DOH) and IATF guidelines, and in preparation for a possible rise in COVID-19 cases, Chong Hua Hospital (CHH) Management strictly implements the following safety protocols:
😷 Infection Control Measures
✔ No Face Mask, No Entry – Masks must be worn properly at all times.
✔ Strict Hand Hygiene – Patients must wash their hands before entering the unit and before the procedure.
🍽 Food & Eating Policy
✔ Eating inside the Renal Unit is discouraged.
✔ If necessary, only finger foods are allowed. Patients are advised to eat before treatment.
👥 Companion (SO) Policy
✔ Only ONE (1) significant other (SO) is allowed per patient.
✔ Exceptions: Patients who are deemed incapable of self-care may be allowed TWO (2) SOs for assistance.
✔ No loitering – Patients and SOs must not visit other patients or beds.
DELIVERY ROOM COMPLEX/NURSERY

Chong Hua Hospital offers obstetric procedures for both inpatients and outpatients,

Walk- in for both OPD and In-patients as long as with physician prescription
Elective Cesarean Section are scheduled by attending Physicians, OB Residents and Clinic Secretaries.

Cardiotocogram Monitoring of the patient can last for about 30 minutes to 1 hour but varies depending on the status of the mother and baby.
Elective Cesarean Section and Normal Spontaneous Delivery depends on the case of the patient.

Payments can be processed either on a cash basis or via cashless Payment.
Spot cash
Debit Card
Credit Card

The estimated price for a normal delivery for private patients, excluding professional fees and any complications, ranges from P40,000.00 to P60,000.00. This estimate does not include fees for the baby.
The estimated cost for a Cesarean Section (CS) for a private patient without complications, excluding professional fees and the baby's charges, is approximately P80,000.00 to P120,000.00.
The estimated package price for a Normal Delivery for Obstetrics (OB) patients is P20,000. For availment, please inquire with the Social Services.
The estimated package cost for a Cesarean Section (CS) for Obstetrics (OB) service patients is P50,000.00. For availment, please inquire with the Social Services.
CTG fee is about P858.00 but subject to change without prior notice.
Phototherapy is available in CHH Neonatal Intensive Care Unit. If the baby has been discharged or is born from another hospital and would like to avail this service, it is available for P770.00/day. Patients have to be admitted to avail the service. On top of the P770.00/day use of phototherapy, additional fees will apply for the use of the NICU or regular room, as well as blood test to check the bilirubin levels.
OPD Delivery Room Procedures:
Disclaimer: For any clarifications regarding pricing, please contact the unit directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.

Kindly contact your HMO/Insurance regarding the coverage or benefits of your insurance policy.

For detailed information about the partial payment, please contact our Admitting Section.

Fetal monitoring is a common procedure during pregnancy and labor that assesses the well-being of the fetus by monitoring its heart rate and other vital signs, helping healthcare providers identify potential problems and ensure a safe delivery.
There are various methods of fetal monitoring, including cardiotocogram and fetal Doppler, which is commonly used during prenatal visits to check the baby's heart rate.
Patients scheduled for an NST should proceed to the Emergency Room, where the ER staff will coordinate with the Delivery Room team to facilitate the procedure.

A Rapid Antigen Test (RAT) should be taken within 24 hours for individuals showing symptoms of fever, cough and colds.

Yes, please discuss your plans for labor support (partner, family, friends) with your attending obstetrician.

Yes, your birth plan is an essential guide for those caring for you, ensuring that your preferences are understood and respected. However, it is important to remember that a birth plan is not set in stone—it can always be adjusted as needed. Flexibility is key to a positive birth experience, benefiting not only the laboring mother and her partner but also the healthcare team working to provide the best possible care.

Chong Hua Hospital allows the father of the baby or the mother/female guardian of a pregnant minor to witness the child’s birth and provide support as the mother goes through imminent delivery. Witnessing a baby’s birth is allowed only if the mother is assessed by her attending obstetrician to be low risk, anticipated to deliver normally, (not through caesarian section) and without any complications.
The Request to Attend the Delivery Form should be completed and signed by the attending physician and the father of the baby at least two weeks prior to expected delivery or during admission. The form should be submitted to the Delivery Room staff upon admission.
Please refer to Your Guide on Witnessing a Child’s Birth form for your role and responsibilities while viewing the delivery of the baby.
Comply with infection control guidelines for SO in the DR complex
Consent from the attending physician indicating that “Husband may attend delivery consent”
The significant others will be informed that the patient is wheeled into the delivery room and is advised to wait in the waiting area outside the DR complex.
Once the patient is in imminent delivery, he needs to change into a prescribed attire inside the DR complex.
He is allowed to take pictures but not videos.
He must leave the delivery room after the latching procedure.
He will then be ushered back to the dressing area to change back.

Please check with your healthcare team before taking any photos to ensure it is permitted. If any staff members appear in your photos, please obtain their consent before capturing the image. Photos may be taken once the baby has been cleaned. However, please note that video recording is strictly prohibited.

Individuals experiencing symptoms such as fever, cough, or colds are discouraged from entering the Delivery Room complex to ensure the health and safety of both patients and healthcare staff.

For both normal spontaneous vaginal and cesarean deliveries, the initial recovery period typically lasts about two hours, though this may vary depending on your condition and the healthcare team's assessment. Once you have been evaluated and deemed stable, you will be transferred to your designated room for further care and rest.

Please inform your attending obstetrician and the delivery room staff in advance if you plan to use a cord blood banking service, so they can facilitate the collection process accordingly.

If you experience watery or bloody vaginal discharge, contractions occurring every 3-5 minutes, or intolerable pain in the lower abdomen and back, proceed to the labor room immediately or inform your private doctor.
For a ruptured bag of water:
Please confirm whether your attending physician has been informed. If they have, proceed to Chong Hua Hospital Emergency Room for triage. You will then be guided to the Delivery Room Complex for further evaluation and care.

Cardiotocography (CTG) or a Non-Stress Test (NST) is a diagnostic technique used to monitor the fetal heartbeat and uterine contractions during pregnancy and labor. This process is conducted using a machine called a cardiotocograph, which records and evaluates the baby's heart rate in response to movements and contractions. The procedure typically lasts between 30 minutes to 1 hour.

The primary purpose of cardiotocography (CTG) recordings is to assess fetal well-being and detect any signs of distress. By monitoring fetal heart rate (FHR) patterns, CTG helps identify potential concerns related to oxygen supply to the fetus. Early detection of abnormal patterns allows healthcare providers to intervene promptly, ensuring the necessary measures are taken to protect the baby’s health before complications arise.

Yes, we have Patient Assistant Specialists (PAS) ready to assist you with your admission process if you do not have a Significant Other (SO) to accompany you.

Postpartum continuous monitoring typically lasts about 2 hours, depending on your condition. After this period, a resident doctor will assess you to ensure stability before you are transferred to your chosen room for further recovery.

Please ensure you bring the following documents upon admission:
Mother’s Book or OBS Card
Latest Ultrasound and Laboratory Results
Having these documents ready will help facilitate a smooth admission process.

In accordance with the Data Privacy Act Policy of 2012, the use of phones is strictly prohibited inside the labor and delivery room.

Healthy newborns will be roomed in after four (4) hours of monitoring (with the mother post-delivery). However, if the baby requires specialized care, they will be admitted to the Neonatal Intensive Care Unit (NICU) for monitoring and management.

Yes, you can return it before settling your account or before discharge.

Yes, you may bring personal items, as long as they are not bulky. However, valuable items are not allowed to ensure their safety.

Whether you can use the comfort room depends on the latest internal examination by your doctor. If you are in active labor and your bag of water is leaking or ruptured, you will not be allowed to use the restroom. Instead, a bedpan will be provided for your safety and to prevent complications.

Upon arrival at the Delivery Room (DR) complex, you will be welcomed by the staff and a Resident OB physician.
You will be assisted in changing from your clothes into hospital-prescribed attire.
The staff will orient you about the procedures and assessments that will be conducted during your stay in the unit.
This process ensures that you are well-prepared and informed about the next steps in your care.

For Full-Term and Non-High-Risk Patients:
Patients will stay in the labor room until they reach the active phase of labor.
Once in active labor, the patient will be transferred to a private labor room.
One (1) Significant Other (SO) of choice (e.g., mother or husband) is allowed inside the PLD Suite, following PCIS protocol for entry into the Delivery Room Complex.
Private Labor Room Details:
The PLD Suite is charged on a 24-hour basis (please refer to the latest charges for details).
Charges for the private labor room are separate from the patient’s room accommodation fees.

Chong Hua Hospital Fuente
Chong Hua Hospital Mandaue
Labor & Delivery Areas:
Labor Room: 11 beds for patients in labor
Internal Examination (IE) Room: 1 room for initial screening and assessment
High-Risk Rooms: 1 room for eclamptic and high-risk patients
Private Labor Room: 2 rooms for patients opting for private labor care
Delivery Rooms: 3 rooms for childbirth
Operating Room: 3 room for cesarean deliveries, with or without bilateral tubal ligation
Postpartum Recovery Beds: beds for patients who delivered spontaneously
Room Functions:
IE Room (Receiving Area): Where patients are initially screened and examined.
Labor Room: Where admitted pregnant women are monitored during labor.
Delivery Room: Where women in active labor are transferred for delivery.
Operating Room: Dedicated to cesarean deliveries and surgical procedures.
High-Risk Room: Designed for eclamptic and high-risk patients requiring specialized monitoring.
Recovery Room: Where postpartum women are monitored after vaginal delivery, ensuring stable vital signs before transfer.
This setup ensures a comprehensive and structured approach to labor, delivery, and postpartum care.

We only perform Newborn Hearing Screening for babies born at Chong Hua Hospital (Inpatients). This service is not available for babies born outside the hospital.
CATHETERIZATION LABORATORY &
CARDIOVASCULAR OPERATING ROOM

Catheterization Laboratory
Invasive/Interventional Cardiology
Cardiac Catheterization:
Coronary Angiography, Complex Percutaneous Coronary Intervention (PCI) utilizing IVUS, FFR, Rotablator
Structural and Endovascular Procedures:
Percutaneous Transvenous Mitral Commisurotomy (PTMC), Endovascular Aortic Aneurysm Repair (EVAAR), Trans-aortic Valve Implantation (TAVI)
Vascular and Interventional Radiology
Carotid and Peripheral Angiography
Neuro/Cerebral/Vertebral Angiography
Mesenteric/Hepatic/Renal Angiography
Cardiac Electrophysiology
Pacemaker Implantations, EPS, Cardiac Ablation
Tilt Table Testing
Cardiovascular Operating Room
Cardiovascular and Endovascular Surgery
Open Heart Surgeries (CABG, MAVR, BENTALL), Minimally Invasive Cardiac Surgery, Abdominal/Thoracic Aneurysm, Femoro-popliteal Bypass, VSD/ASD Repair, Pleuro-pericardial Window, Pericardiostomy,
For Vascular Surgeries:
Arterial and Venous Procedures:
For the treatment of Peripheral Arterial Occlusive Disease (PAOD)
Vascular Access Procedures for hemodialysis, chemotherapy, and other interventions, e.g., Permanent / IJ Catheter, AV Fistula / Graft, Port-a-Cath
Endovascular and Open Surgical Interventions for arterial and venous disorders

Yes, all procedures need to have a written prescription/order from the Attending Physician/Referring Physician/Requesting Physician.

All procedures need to be scheduled ahead of time by the performing doctor. The patient needs to be seen by a Cardiologist (for Cath lab) or a Cardiovascular Surgeon (for CV-OR) for they will be the one who will schedule the patient with us.
We cater to both in-patients and outpatients. The Cardiologist or Surgeon will assess the patient if they are fit for an outpatient procedure or not so it’s important to be seen by the doctor.

NPO post-midnight for cases scheduled in the morning. For cases scheduled in the afternoon, patients may have light breakfast then go on fasting (4-6 hours) thereafter.
For OPD patients, please be at the unit 1 hour prior to the scheduled procedure.
Patients should have at least one accompanying S.O.
Please bring your laboratory results if there are any:
o CBC
o Prothrombin Time
o ECG
o 2D Echo
o Rapid Antigen Test (RAT) taken within 24 hours and only applicable if with symptoms of fever, cough and colds
o Creatinine
o X-ray
o Stress Test
o other laboratory result prescribed by the doctor

For Catheterization Laboratory (Cath Lab), we offer Procedure Packages, but charges for both the Cath Lab and CVOR will be applied post-procedure, as any necessary additional charges incurred during the procedure will be included.
It can be processed either Cash-basis or thru Insurance.
Cash Basis includes spot cash, Debit Card, Credit Card.
Insurance Basis may need to secure an LOA from your current Insurance Companies (HMO).
For PHIC members/dependents, kindly check the PHILHEALTH Frequently Asked Questions (FAQ) for more details about the benefits and requirements.

Price quotations will depend on the number of days, the type of treatment and the consumables to be used.
For inpatients, the Cardiologist/Surgeon/Fellow/Residents will be the one who will give estimated cost.
As for outpatients, they can visit the unit to ask for a printed quotation.
Note:
Senior Citizen, PWD discounts and PhilHealth deductions will not be reflected in the price quotations. We can only give the gross estimate.

Cancer Treatment and Supportive Care Services
We provide a wide range of treatments and supportive care for cancer patients at both of our locations.
Chemotherapy (Available at Both Sites)
What are the different types of chemotherapy to target cancer:
Intravenous Chemotherapy (Through the vein)
Intrathecal Chemotherapy (Into the spinal fluid)
Intramuscular Chemotherapy (Into the muscle)
Intravesical Chemotherapy (Into the bladder)
Subcutaneous Chemotherapy (Under the skin)
Other Cancer Treatments
Immunotherapy – Boosts the body’s natural defenses against cancer
Chelation Therapy – Helps remove heavy metals from the body
Therapeutic Phlebotomy – A procedure to remove extra blood when needed
Pulse Therapy – High-dose treatment given in short bursts
Blood Transfusion (For Cancer Patients Only)
Whole blood
Red blood cells (for anemia)
Platelets (collected through a special process)
Plasma (helps with clotting)
Cryoprecipitate (for blood clotting disorders)
Specialized Procedures
Lumbar Puncture (For Cancer Patients Only) – A procedure to collect spinal fluid, with or without sedation
Bone Marrow Aspiration and Biopsy – A test to check bone marrow, with or without sedation
Port-A-Cath Flushing – Keeps a chemotherapy port clean and working properly
Medications and Fluid Support
Chemotherapy Tablets – Oral chemo medication
Hydration Therapy – Extra fluids before a CT scan, MRI, or PET scan with contrast
IV Antibiotics (For Cancer Patients Only) – Given through the vein when needed
Our goal is to provide safe, effective, and compassionate care to support every step of your cancer treatment journey.

To ensure patient safety and proper preparation, a written prescription from your Attending or Requesting Physician is required before any procedure. The physician must be affiliated with our unit.

For Tumors – Oncologists
For Blood Disorders – Hematologists
For Rheumatic Disorders – Rheumatologists
For OB-GYN Cases – OB-GYN Oncologists only
For Surgical Cases – Surgical Oncologists only
This policy helps ensure that each procedure is performed correctly and safely, tailored to the patient’s specific condition.

Your Attending Physician will determine and schedule your treatment or procedure.
If you need to reschedule, please coordinate directly with your Attending Physician.
Walk-ins are highly discouraged to ensure proper preparation and patient safety.

If done within Chong Hua Hospital: Results will be available in 7 working days.
If sent to an external facility (NKTI or SLMC): Results will be available in 12-14 working days.
For result availability, please contact the Laboratory Releasing Unit.

Where to Claim:
For tests done within Chong Hua Hospital: Histopathology Department
For send-out tests (NKTI or SLMC): Laboratory Releasing Area
Important Reminders:
Bring the patient ledger/receipt when claiming results.
If a representative is claiming the results, a signed Authorization Letter is required.

To ensure proper scheduling and patient safety, please note the following cut-off times for procedures:
Blood Transfusion:
1 Unit: 10:00 AM
2 Units: 8:00 AM
Bone Marrow Aspiration & Biopsy:
With Sedation: 10:00 AM
Without Sedation: 1:30 PM
Lumbar Tap:
With Sedation: 10:00 AM
Without Sedation: 12:00 PM
Chemotherapy:
Less than 4 hours: 10:00 AM
More than 4 hours: 8:00 AM

For accurate and updated pricing information, please contact the unit directly. Our staff will be happy to assist you with any cost-related inquiries.

We accept both cash and insurance for processing.
Cash Basis
Spot cash
Debit card
Credit card
For insurance coverage, please coordinate with the unit to verify eligibility and requirements.

Insurance Acceptance
We accept insurance payments, provided that:
A Letter of Authorization (LOA) or Guarantee of Payment (GOP) is issued before the scheduled procedure.
The validity date covers the scheduled procedure.
Important Reminder:
If you plan to use your insurance, please inform our unit at least 3 days before your scheduled procedure to allow us to order your medications in advance.
Before proceeding, kindly check your LOA for:
Procedure accuracy – The procedure listed must match your Written Prescription.
Location – Ensure the LOA specifies the correct site: CHH Cebu or CHH Mandaue.
PhilHealth Coverage
The total hospital bill will be reduced based on PhilHealth’s case rate for your specific diagnosis.
To ensure proper application of benefits, always bring your Member Data Record (MDR) each time you receive treatment.
For further assistance, please contact our unit staff.

Cancer Treatment and Supportive Care Services
We provide a wide range of treatments and supportive care for cancer patients at both of our locations.
Chemotherapy (Available at Both Sites)
What are the different types of chemotherapy to target cancer:
Intravenous Chemotherapy (Through the vein)
Intrathecal Chemotherapy (Into the spinal fluid)
Intramuscular Chemotherapy (Into the muscle)
Intravesical Chemotherapy (Into the bladder)
Subcutaneous Chemotherapy (Under the skin)
Other Cancer Treatments
Immunotherapy – Boosts the body’s natural defenses against cancer
Chelation Therapy – Helps remove heavy metals from the body
Therapeutic Phlebotomy – A procedure to remove extra blood when needed
Pulse Therapy – High-dose treatment given in short bursts
Blood Transfusion (For Cancer Patients Only)
Whole blood
Red blood cells (for anemia)
Platelets (collected through a special process)
Plasma (helps with clotting)
Cryoprecipitate (for blood clotting disorders)
Specialized Procedures
Lumbar Puncture (For Cancer Patients Only) – A procedure to collect spinal fluid, with or without sedation
Bone Marrow Aspiration and Biopsy – A test to check bone marrow, with or without sedation
Port-A-Cath Flushing – Keeps a chemotherapy port clean and working properly
Medications and Fluid Support
Chemotherapy Tablets – Oral chemo medication
Hydration Therapy – Extra fluids before a CT scan, MRI, or PET scan with contrast
IV Antibiotics (For Cancer Patients Only) – Given through the vein when needed
Our goal is to provide safe, effective, and compassionate care to support every step of your cancer treatment journey.

To ensure patient safety and proper preparation, a written prescription from your Attending or Requesting Physician is required before any procedure. The physician must be affiliated with our unit.

For Tumors – Oncologists
For Blood Disorders – Hematologists
For Rheumatic Disorders – Rheumatologists
For OB-GYN Cases – OB-GYN Oncologists only
For Surgical Cases – Surgical Oncologists only
This policy helps ensure that each procedure is performed correctly and safely, tailored to the patient’s specific condition.

Your Attending Physician will determine and schedule your treatment or procedure.
If you need to reschedule, please coordinate directly with your Attending Physician.
Walk-ins are highly discouraged to ensure proper preparation and patient safety.

If done within Chong Hua Hospital: Results will be available in 7 working days.
If sent to an external facility (NKTI or SLMC): Results will be available in 12-14 working days.
For result availability, please contact the Laboratory Releasing Unit.

Where to Claim:
For tests done within Chong Hua Hospital: Histopathology Department
For send-out tests (NKTI or SLMC): Laboratory Releasing Area
Important Reminders:
Bring the patient ledger/receipt when claiming results.
If a representative is claiming the results, a signed Authorization Letter is required.

To ensure proper scheduling and patient safety, please note the following cut-off times for procedures:
Blood Transfusion:
1 Unit: 10:00 AM
2 Units: 8:00 AM
Bone Marrow Aspiration & Biopsy:
With Sedation: 10:00 AM
Without Sedation: 1:30 PM
Lumbar Tap:
With Sedation: 10:00 AM
Without Sedation: 12:00 PM
Chemotherapy:
Less than 4 hours: 10:00 AM
More than 4 hours: 8:00 AM

For accurate and updated pricing information, please contact the unit directly. Our staff will be happy to assist you with any cost-related inquiries.

We accept both cash and insurance for processing.
Cash Basis
Spot cash
Debit card
Credit card
For insurance coverage, please coordinate with the unit to verify eligibility and requirements.

Insurance Acceptance
We accept insurance payments, provided that:
A Letter of Authorization (LOA) or Guarantee of Payment (GOP) is issued before the scheduled procedure.
The validity date covers the scheduled procedure.
Important Reminder:
If you plan to use your insurance, please inform our unit at least 3 days before your scheduled procedure to allow us to order your medications in advance.
Before proceeding, kindly check your LOA for:
Procedure accuracy – The procedure listed must match your Written Prescription.
Location – Ensure the LOA specifies the correct site: CHH Cebu or CHH Mandaue.
PhilHealth Coverage
The total hospital bill will be reduced based on PhilHealth’s case rate for your specific diagnosis.
To ensure proper application of benefits, always bring your Member Data Record (MDR) each time you receive treatment.
For further assistance, please contact our unit staff.
February 16,2026 update from Sir Idulsa, Daniel Monic on February 14,2026 at 5:39 PM trhrough Ambulatory Services FAQs

We offer the following procedures:
Therapeutic: Radioactive Iodine Therapy
Low Dose Therapy
High Dose Therapy
Diagnostic
General Nuclear Scans:
Bone Scan
Renal Scans
Cardiac Scans
Thyroid and Parathyroid Scans
Whole Body I-131 Scan
Gastric
Neuroendocrine
Sentinel Lymph Node Mapping
SPECT-CT
F-18-FDG Whole Body PET-CT Scan (Plain) (Chong Hua Hospital Mandaue only)
F-18-FDG Whole Body PET-CT Scan (Contrast) (Chong Hua Hospital Mandaue only)
Ga-68 PSMA Whole Body PET-CT Scan (Plain) (Chong Hua Hospital Mandaue only)
Ga-68 PSMA Whole Body PET-CT Scan (Contrast) (Chong Hua Hospital Mandaue only)
Ga-68 Dotatate Whole Body PET-CT Scan (Plain) (Chong Hua Hospital Mandaue only)
Ga-68 Dotatate Whole Body PET-CT Scan (Contrast) (Chong Hua Hospital Mandaue only)

Yes, a written prescription from your attending, referring, or requesting physician must be presented to ensure we perform the correct procedure and prepare you safely and appropriately for the treatment.

You can schedule a consultation or procedure in a few easy ways:
For Radioactive Iodine (RAI) Therapy consultations, you may visit us in person or schedule virtually. We're open Monday to Friday, from 8:00 AM to 5:00 PM.
For all diagnostic procedures, advance booking is required.
We cater walk-in or phone call appointments for scheduling of any of the procedures.

We accept the following modes of payment:
Cash Basis
Cash
Debit Card
Credit Card
Insurance Basis
Secure a Letter of Authorization (LOA) from your current Insurance Companies (HMO)
NOTE: The LOA should be secured at least 2 days prior to your procedure.
Kindly check the LOA of the following:
The specific procedure matches with the Written Prescription and quotation
The hospital site/location (Chong Hua Hospital Fuente or Chong Hua Hospital Mandaue) must be specified

All Female patients that are breastfeeding, childbearing, who suspect pregnancy and or possibly pregnant should notify the Nuclear Medicine Staff for further assessment.
Below are Nuclear Medicine procedures with their prices and preparation instructions:
Bone Scan
Price: P8,605.00
No fasting required prior to bone scan.
Continue maintenance medications and/or vitamins.
No radiographic contrast media (e.g., CT-scan with contrast) a day before the scan.
Bring doctor’s request for bone scan.
If available, official results of ultrasound, X-ray, CT/MRI, biopsy, PSA (for prostate cancer) and other blood tests. No need to bring the film.
If available, images and official report of previous bone scan done outside Chong Hua Hospital.
No other diagnostic procedure should be scheduled on the day of examination.
Only adults, except pregnant women, are allowed to accompany the patient.
The whole procedure may last for 4 hours due to delayed imaging of 2-3 hours from the time of radiopharmaceutical injection.
While waiting, patients are encouraged to drink 1 liter of water (except for those with limitation of water intake) and urinate frequently to help reduce radiation exposure to the bladder.
Scan time of 45 minutes to 1 hour (patient in supine position with minimal movements)
Renal Scans
Price: P6,668.00 – P12,180.00
Drink 500 mL – 1 Liter of water before the scan and avoid holding your bladder (good hydration 2-3 hours prior, frequent urination).
No need for fasting.
No radiologic contrast procedures 1 day prior (e.g. CT scan with contrast)
Bring creatinine results & ultrasound KUB results, if available.
Miscellaneous charges may apply for some Renal Scans that may require urinary catheterization
Thyroid Scan
Price: P3,281.00 – P4,568.00
Stop antithyroid drugs for 1 week (e.g., PTU, Strumazole, Carbimazole, Methimazole)
No fasting needed
Bring the following results: Thyroid Panel Tests (TSH, T3, T4), Thyroglobulin and Anti- Thyroglobulin, Neck Ultrasound
Scanning time may take 20 mins – 45 mins.
Cardiac Scans
Price: P20,052.00 - P29,000
Fasting starts at 7:00 am and onwards (Patients may have early breakfast before 7:00 am). May bring candy, biscuits, and water as needed while waiting for the procedure to start.
No intake of beta blockers and nitrates 1 day prior to your schedule. (You may bring your list of medications upon scheduling for our review of the aforementioned medicines)
No caffeinated food or drinks (e.g., cola, tea, coffee, and chocolates) at least 1 day prior to your schedule
Recent ECG, 2D echo, treadmill or dobutamine stress test, treadmill or dobutamine stress echo, angiogram/angioplasty.
For those who will undergo treadmill exercise, please wear or bring the following:
Loose blouse or polo with front open (except with metallic buttons or with zipper)
Jogging or loose pants
Rubber shoes
Face towel or handkerchief
Whole Body I-131 Scan
Price: P10,499.00 – P13,284.00
Medications to be stopped:
4 weeks before the procedure - Thyroid hormone (e.g., Eltroxin, Thyrax, Euthyrox)
1 week before the procedure - Antithyroid drugs (e.g.,PTU, Strumazole, Carbimazole, Methimazole)
Fasting 1-2 hours prior to scan and/or uptake
Low iodine diet
No radiographic contrast media for 4 weeks (e.g., CT-scan with contrast)
No iodinated medications for 4 weeks (e.g., amiodarone)
Bring the following results: Thyroid Panel Tests (TSH, T3, T4), Thyroglobulin and Anti-Thyroglobulin, Neck Ultrasound
Scanning will be made 48 hours after I-131 Solution Ingestion and may take 20 mins – 45 mins.
F-18-FDG Whole Body PET-CT Scan (Plain)
Price: P75,705.00
F-18-FDG Whole Body PET-CT Scan (Contrast)
Price: P81,113.00
Ga-68 PSMA Whole Body PET-CT Scan (Plain)
Price: P148,000.00
Ga-68 PSMA Whole Body PET-CT Scan (Contrast)
Price: P163,000.00
Ga-68 Dotatate Whole Body PET-CT Scan (Plain)
Price: P132,000.00
Ga-68 Dotatate Whole Body PET-CT Scan (Contrast)
Price: P145,000.00
IV Contrast CT Procedures:
Creatinine Result (2 weeks validity)
4-6 Hours Fasting is required
The Nuclear Medicine Nurse may provide other preparation instructions if you have the following medical history:
i. Food Allergies
ii. Drug/Medication Allergies
iii. Bronchial Asthma
iv. Renal/Kidney Problems
v. Thyroid Problems (provide FT4, TSH laboratory results)
vi. Renal Impairment
vii. Renal Surgery
viii. Diabetes Mellitus
ix. Hypertension
Radioactive Iodine Therapy (Low Dose / High Dose)
Present your referral letter, biopsy report, record of operation, lab results and ultrasound result.
Preparations including price quotations will be given to you after your consultation with the NucMed Physician. This is to avoid over or under estimation of the actual cost.
Senior Citizen, PWD discounts and PhilHealth deductions will be posted upon billing out or discharge.
Our consultants are accepting virtual or walk-in consultations; they just need to call first so that it will be coordinated or endorsed accordingly.
Low Dose can be done as Outpatient or Inpatient
High Dose normally done as Inpatient which requires isolation
PET-CT
MECKEL’S DIVERTICULUM SCAN
Give Cimetidine/Ranitidine for 2 days: dose is 20 mg/KBW orally
No Barium Enema done 7 days prior to study
Fasting for 4-6 hours
Prepare for urinary catheterization
GALLIUM SCAN
No Barium studies at least 7 days prior to scan.
No Radio contrast with dye 1 day prior to scan.
Bring biopsy results, UTZ results and radiography results.
LIVER SCAN
No need of fasting
No radio contrast with dye for 1 week prior to scan
NUCLEAR VCUG
Prepare for urinary catheterization with FBC
No need of fasting
GASTRIC EMPTYING
Overnight fasting; minimum of 12 hours
Bring any results for history taking
TESTICULAR SCAN
No need of fasting
Bring any results for history taking
GASTRO-ESOPHAGEAL REFLUX (MILK SCAN)
Fasting for at least 2 hours
Bring desired amount of milk; half into two feeding bottles equally.
Bring new diapers, clothes and pacifiers.
Bring any radiography results: X-Ray, UTZ reports
V/Q Scan
Chest X-Ray to be done; ideally same day prior to scan with preliminary results and film (within 24 hours)
Patient should be able to do deep breathing exercise for about 5 minutes
No need for fasting.
MAMMOSCINTIGRAPHY
No need of fasting
Remove bra and any metal objects
Bring mammogram results, breast biopsy and laboratory results
GI BLEEDING SCAN/RBC TAGGING
Prepare IV Line, urinary catheterization with FBC
No need of fasting
No radio contrast with dye for 1 week prior to scan
Patient must be actively bleeding (fresh blood) during scan
Disclaimer: For any clarifications regarding pricing, please contact the unit directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.

Process Flow for RAI Therapy
Consultation with the NucMed Physician.
You will be given the preparations along with the quotation.
You will be scheduled for your therapy and must pay for the capsule one week prior to the scheduled date.
(Inpatient) On the day of your therapy, you will be asked to obtain the Admitting Orders from the Nuclear Medicine Department and present them to the Admitting Section.
Fasting for at least 2 hours is required prior to your therapy. The iodine capsule will be given to you in the patient isolation room (6B – Chong Hua Hospital Mandaue; 5A – Chong Hua Hospital Cebu)
You will be admitted for at least 3-5 days.
Post therapy Scan will be performed prior to discharge.
Process Flow for Diagnostic Procedures in Nucmed
To schedule your procedure and further inquiries, you may visit or call the Nuclear Medicine office.
You will be given the instructions and may settle the payment on the scheduled date.
You will be asked to bring the Doctor’s Order along with the recent results such as biopsy, lab results and imaging results.
For any procedure that requires special needs, it will be handled and referred by our NucMed Nurse, Chief NMT and Consultant.
Depending on the procedure, results may be released 24 hours after.
RADIATION ONCOLOGY

Radiation Oncology Unit offers the advanced cancer treatment options, including:
External Beam Radiation Therapy (Machine: Linac)
2D/Conventional Radiation Therapy (2DRT)
3D Conformal Radiation Therapy (3DCRT)
Intensity Modulated Radiation Therapy (IMRT)
Volumetric Radiation Therapy (VMAT)
Hypo-fractionated Radiation Therapy
Stereotactic Body Radiation Therapy (SBRT)
Stereotactic Radiation Therapy (SRT- 5 fractions)
Stereotactic Radiosurgery (SRS-1 fraction)
Brachytherapy (Machine: High-Dose Rate Remote After loader)
2D/CONVENTIONAL BRACHYTHERAPY
CT-GUIDED OR IMAGE-GUIDED BRACHYTHERAPY (IGBT)
Intracavitary Brachytherapy
Interstitial Brachytherapy
Prostate Carcinoma
Gynecological cases
Intraluminal Brachytherapy
Lung Cancer
Esophageal Cancer
All patients for External Beam Radiotherapy will undergo CT-planning or CT-simulation before the start of the treatment. This is conducted using our dedicated CT Simulator.

Yes, please refer to the list below.
Dr. Charito Uy – no consultation fee
Dr. Robert John Ramos – P500 for consultation fee as of 9/30/22.

Yes, a written prescription from your Attending Physician/Referring Physician/Requesting Physician for us to perform the correct site/correct procedure and safely/appropriately prepare you for the specific treatment procedure.

We accept walk-in patients for consultation from Monday-Friday, 8:00 AM-5:00 PM.
For on-going patients:
You must follow your assigned schedule of treatment
For External Beam Radiation Therapy (EBRT) patients’ first day of treatment:
Please wait for the Radiation Oncology Unit staff to call/text you of your treatment schedule.

Procedure duration varies by case. Common treatment lengths include:
Common number of days per case (EBRT):
Breast Carcinoma: 30-35 days
Head & Neck Carcinoma: 33-35 days
Gynecological Carcinoma: 28 days
Rectal Carcinoma: 28 days
Palliative cases: 10-15 days
Brachytherapy
Gynecological cases: 4 fractions (twice a week at most and 2 days apart)
Prostate Carcinoma: 2 fractions per day for 2 days (at least 6-hr gap per fraction)
Note: For Prostate Carcinoma, the patient needs to be admitted.

All Female patients who suspect pregnancy and or possibly pregnant should notify the Radiation Oncology Staff. Please inform your Physician or technologist if you are pregnant.
CT PLANNING/ CT Simulation:
Plain CT Procedures:
You may eat or drink anything before the procedure. No food restrictions.
IV Contrast CT Procedures:
Creatinine Result (2 weeks’ validity)
4-6 Hours Fasting is required
The Radiation Oncology Nurse may provide other preparation instructions if you have the following medical history:
Food Allergies
Drug/Medication Allergies
Bronchial Asthma
Renal/Kidney Problems
Thyroid Problems (provide FT4, TSH laboratory results)
Renal Impairment
Renal Surgery
Diabetes Mellitus
Hypertension
Some procedures may require you to have full bladder (Patient is advised to bring 500 mL of water)
External Beam Radiotherapy:
If you are required to have a full bladder during the treatment, a technologist will give instructions on when to drink 500 mL and will let you have to wait for about 20-30 minutes prior treatment.
Brachytherapy with Anesthesia
Fasting for 6 hours (no food or fluid except maintenance medications)
Take omeprazole 2 hours prior to the procedure with sips of water only
Be at the radiation oncology unit 1 hour prior to your procedure
No pedicure/manicure
Brachytherapy without Anesthesia
Take light meals
Take maintenance medications
Be at the radiation oncology unit 1 hour prior to your procedure
No pedicure/manicure

We accept cash Basis such as:
Cash
Debit Card
Credit Card
For Insurance Basis:
Secure a Letter of Authorization (LOA) from your current Insurance Companies (HMO)
NOTE: The LOA should be secured at least 2 days prior to your procedure.
Kindly check the LOA of the following:
The specific procedure matches with the Written Prescription and quotation
The hospital site/location (Mandaue) must be specified
For PHIC members/dependents:
You must secure PHIC requirements first before your procedure
These requirements will be discussed to you by the receptionist together with the price quotation

Preparations, including price quotations, will be provided to you after your consultation with the Radiation Oncologist. This is to ensure accurate cost estimation. Discounts for Senior Citizens, PWDs, and PhilHealth deductions will also be reflected in the price quotation.

EBRT (External Beam RadioTherapy)
Consultation with the Radiation Oncologist
You will be given price quotation and list of requirements after consultation
Perform tests/exams as required by your Physician prior to Radiotherapy (only as needed)
RT-PCR (As needed only)
Lab tests (CBC, Creatinine, etc.)
Dental clearance (As needed only)
MRI or PET/CT (As needed only)
Surgery (As needed only)
CT-Simulation
Please bring all the requirements on the day of your CT Simulation
Treatment Planning (by the Medical Physicist) – no need for patients to be present
ROU Staff will call or text you for your treatment schedule (1st day of treatment)
First day of treatment
For succeeding sessions, you must follow the schedule provided to you by the Radiation Therapy Technologist
Brachytherapy (Internal Beam)
Consultation with the Radiation Oncologist
You will be given price quotation and list of requirements after consultation
Perform tests/exams as required by your Physician prior to Radiotherapy (only as needed)
RT-PCR (As needed)
Lab tests (CBC, Creatinine, etc.)
Call the Radiation Oncology Nurse for your schedule. The Nurse will coordinate with your doctors before finalizing your schedule.
Wait for the Nurse’s instructions.
Reminders on the day of treatment
Brachytherapy with Anesthesia
Fasting for 6 hours (no food or fluid except maintenance medications)
Take omeprazole 2 hours prior to the procedure with sips of water only
Be at the radiation oncology unit 1 hour prior to your procedure
No pedicure/manicure
Brachytherapy without Anesthesia
Take light meals
Take maintenance medications
Be at the radiation oncology unit 1 hour prior to your procedure
No pedicure/manicure

We offer the following services:
Ambulance Service
Out of Hospital Covid Care Treatment (OHCT) for the mild and moderate COVID-19 confirmed patients
CATERS to MEDICAL and SURGICAL needs of the patient in the following areas:
Adult Medicine
Pediatric Medicine
Surgery
Obstetrics-Gynecology
Critical Care Medicine
Family Medicine
Orthopedics

No, when you arrive at the ER, we will assess your condition using the Emergency Severity Index (ESI), which helps determine the urgency of your care based on your symptoms and vital signs.
Advance listing of patients via phone is not available.
If you are currently admitted in another hospital and are seeking transfer to CHH, the endorsing hospital or facility shall submit an online referral through the Department of Health (DOH) e-referral system. But if the case of the patient is an emergency, Chong Hua Hospital can receive the patient immediately as long as the doctor of the sending hospital calls the Chong Hua Hospital doctor for endorsement.
If the Emergency Room (ER) is full, patients who are already in the ER Triage Area will be prioritized based on the seriousness of their condition, not on a first-come, first-servebasis. When a bed becomes available, all patients waiting in the Triage Area will be reassessed based on how urgent their condition is and their vital signs using the ESI triaging system.

Refer to the latest release of the Revised Infection Control Guidelines on Covid-19.

The OHCT program is a temporary care option for patients who are suspected of or confirmed to have COVID-19 and are waiting to be admitted to the Emergency Room (ER). This program applies to patients with mild and moderate COVID-19 symptoms, as assessed by the ER Resident.
An Internal Medicine (IM) Resident is assigned to oversee the OHCT program in the ER. The IM Resident will identify which patients are eligible to participate in the OHCT program.

The endorsing doctor and nurse will contact the ER station for the initial patient endorsement and to check for bed availability. If you are currently admitted in a healthcare facility within Region 7, the endorsing hospital shall submit a referral through the Department of Health (DOH) online system.
Your significant other or the person assisting you is advised to contact the Admitting Section for an appraisal of the financial aspects of your admission.

Depending on the ambulance availability, inpatients are prioritized in ambulance conduction.
Airport/Seaport to Chong Hua Hospital or Vice Versa: Estimated cost 4,000.00
House/Another Hospital to Chong Hua Hospital: Estimated cost P2,000.00
Call ER nurses station through 255 8000 local 75184.
The ambulance team consisting of a doctor, nurse, ambulance driver and orderly will wear appropriate PPEs during ambulance pick up according to the patient’s case and isolation precaution.
Disclaimer: For any clarifications regarding pricing, please contact the unit directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.
OUT-PATIENT SERVICES

Consultation Fee for Fuente and Mandaue is P400.00 (estimated).

For any inquiries, please proceed to Social Services, and you will be provided with information on all policies and requirements needed for enrollment.
Refer to the Maternity Package Brochure
Maternity Package in Fuente Cebu City
Maternity Package in Mandaue

28 weeks of gestation and below to avail of the maternity package.
32 Weeks of gestation and below to comply all requirements as listed below.
Prenatal Visits:
1st Trimester (1-12 weeks) – 1 visit
2nd Trimester (13-27 weeks) – 2 visits
3rd trimester (28 weeks onwards) – 3 visits
Compulsory Blood Donation of 2 units of blood. Any blood type prior to 32 weeks
Has to attend the following:
General Orientation
Mother’s Class
Pedia Visit (Orientation)
OB Orientation
Pedia Visit (35 weeks)
Orientation schedule on Mondays or Wednesday or Fridays at 8:00 AM

Yes, OB Package Holders may contact their respective fb groups for any concerns and inquiries:
CHH Fuente OB Package
https://www.facebook.com/groups/chhfuenteobpackage/
TEXT OB Service Phone (0961-054-2570) for inquiries.
For EMERGENCY / URGENT Concern,
CALL Chong Hua Hospital Cebu Information and connect to Labor Room 255 8000
CHH Mandaue OB Package
https://www.facebook.com/groups/517281632311904/

If you are availing of the Obstetrics (OBS) package for a normal delivery (Normal Spontaneous Vaginal Delivery or NSVD), you will be asked to pay an initial deposit of P5,000.00 at the cashier/ billing section once you’ve signed the consent form for BTL (Bilateral Tubal Ligation).
The remaining balance for the procedure will be settled upon your discharge.
As part of the package requirements, you will also need to secure and provide one unit of blood (any blood type), which may be donated before or during your hospital admission.
If you are undergoing a cesarean section, you won’t be required to make a deposit before the procedure. Instead, you will settle the full amount before discharge.
Please note that providing one unit of blood is still required, and any additional charges may apply at the time of discharge.

A payment of at least P1,500.00 is required at the cashier for each of your prenatal visits.
A full cash bond must be paid on or before 32 weeks of pregnancy
P16,000.00 for normal delivery
P40,000.00 for caesarean delivery
NOTE:
If you initially selected the P16,000.00 package for normal delivery but are later scheduled for a caesarean delivery, the remaining P24,000.00 must be paid 2 days before your CS procedure to avail of the CS package.
If you initially chose the P40,000.00 caesarean package but have a normal delivery, the excess amount can be applied to other charges, such as the baby’s bill, or refunded if there is still an excess.
You may avail yourself of PHIC privileges. Kindly prepare your MDR.
NOTE: There are NO refunds for those who have made installments and later opt out of the OBS
Package.
Disclaimer: For any clarifications regarding pricing, please contact OPD directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.

For complicated cases, additional expenses may apply, including:
Preterm labor
Caesarian section
Candidates for vaginal delivery previously after caesarean section
Patients with other conditions affecting pregnancy
Preterm of premature delivery and newborn babies with complication advised admission to Neonatal Intensive Care Unit (NICU)
Required partial payment is P30,000.00
Expected daily expense in NICU is P15,000.00-P20,000.00 or more
Professional fees for the Pediatric Attending Physicians are shouldered by the family.

Take a quick shower. No need to shave.
Do not take solids. If you are scheduled for a caesarian section (CS), you will be informed when to fast.
Remove denture, retainer, wig, nail polish and jewelry.
Bring only necessary things for the baby and a few personal items (e.g., bonnet, blanket with hood, swaddling cloth, newborn clothes, hand gloves, newborn diapers and socks).
Don’t forget to bring your OBS package card. You need to present this for verification purposes on admission and upon discharge.
Outsiders are not allowed inside the labor room and delivery room.
To help prevent infection, we limit visitors in the ward.
Chong Hua Hospital promotes breastfeeding and encourages new mothers to practice it.
For support with the care of your episiotomy wound, breasts, or baby’s cord, please seek assistance from the nurse or the resident-in-charge.
Post-Partum
Bring your discharge instruction
Follow up visit at OPD station. Mondays to Fridays @ 8AM.
Normal Delivery – 2 weeks after delivery
CS Delivery – 1 week after delivery
Family Planning – 3 weeks after delivery

Please arrive at least 1 hour before your time of appointment. If you arrive late and the OB resident has already declared the cut-off, you will be accommodated on a rescheduled date.
Phone call reservations are not allowed for prenatal schedules, pediatric orientations, or breastfeeding classes. Appointment must be secured in person at the OPD station during your prenatal visit.
Failure to meet the requirements may result in the forfeiture of your OBS package.
Repeated tardiness or missed appointments may also lead to forfeiture of your OBS package benefits.
In case of emergencies and the OPD is closed, you may proceed to the Emergency Room. Please don’t forget to bring your OBS card.
We encourage you to have prenatal checkups at your local Health Center to help ensure your baby receives all the necessary vaccines. Please note that Chong Hua Hospital receives only a limited supply of newborn vaccines under the OBS Package from the Department of Health (DOH).

Cash bonds as replacement for blood donation are NOT ALLOWED.
Failure to donate blood will result in the loss of your OBS Package Deal privileges.
Donating blood does not guarantee a reserved blood unit during your delivery.
The CHH Fuente Blood Bank is open 24/7. Please advise your donor to proceed there and bring the following:
OBS Card
Donor’s Valid ID
Blood Donation Screening Process
1st screening: Interview, weight check (50kg and above) and blood pressure
2nd screening: Complete Blood Count (CBC)
3rd screening: Infectious disease tests (HIV, AIDS, Hepatitis)
Please call and verify the blood bank 8 to 24 hours after your donor has taken out 1 unit of blood for infectious screening.
For PAYMENT if donor fails the screening:
2nd screening: P2,500.00
3rd screening: P4,000.00
Disclaimer: For any clarifications regarding pricing, please contact OPD directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.

Process for First Prenatal Visit:
Start at Social Service
Visit the Social Service office for inquiries and to receive the list of requirements.
Scheduling of your first prenatal visit will be done by Social Service personnel.
Complete Required Laboratory Tests
The required lab tests must be completed before your scheduled first prenatal visit.
All tests should be done inside the hospital.
On the Day of Your First Visit
Bring all lab results and ultrasound findings with you.
Claim your Pap smear materials at the Pathology Department before heading to the OPD.
At the OPD entrance, a nursing aide will check your vital signs.
An OB card will be issued once all initial steps are completed.
Orientation & Registration
The nurse will collect your lab results and OB card and register you in the system.
Sign the forms provided by the nurse and return them as instructed.
Please arrive before 8:00 AM. If you miss your schedule, you may reschedule through Social Service.
Orientation Sessions
You will attend four orientations as part of your first prenatal visit:
General Orientation
Mother’s Class
Pediatric Orientation
OB Orientation
Prenatal Consultation
After the orientations, you will proceed to a prenatal consultation with the OB residents.
The OB resident will provide the date of your next prenatal visit.
You will write in the schedule logbook located at the Triage Area before going home.
Referrals (if any)
If referred to other departments, you will receive a referral form and be asked to return at 1:00 PM for your consultation.
Process for Succeeding Prenatal Visits:
Upon arrival, proceed to the triage area to check and confirm your appointment schedule.
For confirmed appointments, go to the Billing Section (located inside the OPD) to pay for financial obligations for the OB package.
After payment, return to the triage area for vital signs check and weighing.
Submit your OB card at the Nurse’s Station and wait for your priority number to be called by the OB residents.
After your consultation, the OB residents will give you the date of your next prenatal visit.
Write your name on the corresponding schedule logbook based on the appointment given.
If referred to other departments, you will receive a referral form and be asked to return at 1:00 PM for your consultation.
Process for Regular OB Consultations
Upon arrival, proceed to the OPD triage area where a nursing aide will assess you.
Your vital signs will be taken, and you will receive a priority number.
Upon entering the OPD, if you do not have a record in the hospital, you will need to fill out an information sheet.
If you already have a record, the nurse will proceed with your registration.
After registration, the nurse will endorse your chart to the OB residents for assessment, consultation and provide discharge instructions, and prescribe any necessary medications.
After consultation, the nurse will provide you with a patient ledger (charges).
Proceed to the Billing Department to settle for payment.
After payment, return the ledger to the Nurse’s Station.
The nurse will provide your final discharge instructions.

Process for OB Charity
Proceed to the OPD triage area and present the Attending Physician’s referral for charity services.
Referrals must be from doctors affiliated with the hospital, unless referred by Chong Hua Hospital residents.
Your vital signs and weight will be taken.
Upon entering the Outpatient Department (OPD), the nurse will further assess and register you.
You will then be referred to the resident-in-charge for evaluation.
The resident will assess your condition and enroll you in Social Services for the Charity program.
Submit the required documents for Charity service application.
The resident-in-charge will wait for approval of your application.
If a referral is needed, the resident will provide the official referral form.
Maternity Package in Fuente Cebu City
Disclaimer: For any clarifications regarding pricing, please contact OPD directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.
Maternity Package in Mandaue
Disclaimer: For any clarifications regarding pricing, please contact OPD directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence
Pedia Consult – please replace all “you” with patient/ child/ baby
Process for Pedia Consultation
Upon arrival, you will be assessed at the triage area, and your vital signs will be taken
The nurse will register you in the system and endorse your chart to the resident.
Once called, you will be assessed by the resident and managed accordingly
After the consultation, the resident will provide discharge instructions.
Your significant other will process the discharge at the Billing Section and then proceed to the OPD to present the approved patient ledger.
Pedia Charity - please replace all “you” with patient/ child/ baby
Process for Pedia Charity
Please proceed to OPD triage area to present your Attending physician’s referral for charity.
Referrals should come from doctors affiliated with the institution unless referred by the residents from Chong Hua Hospital.
The nurse will take your vital signs and weight.
Complete your registration and refer you to the resident-in-charge.
The resident will assess you and enroll you in Social Service for charity assistance.
Ensure you submit the required documents for the Charity service application.
For referrals, the resident-in-charge will provide you with the referral form and state the reason for referral.
IM Consult
Process for IM Consultation
Upon arrival, you will be assessed at the triage area, and your vital signs will be taken
The nurse will register you in the system and forward your chart to the resident’s table.
Once called, you will be assessed by the resident, who will manage your case accordingly and provide a disposition.
You will be given discharge instructions.
The patient will pay at the billing section inside OPD.
IM Charity
Process for IM Charity
Please proceed to the OPD triage area and present your Attending Physician’s referral for charity.
Referrals must be from doctors affiliated with the institution or residents from Chong Hua Hospital.
Your vital signs and weight will be taken.
The nurse will register you in the system and refer you to the resident-in-charge.
The resident-in-charge will further assess you and assist with your enrollment in Social Service.
Please ensure that you comply with all required documents for the Charity service application.
For referrals, the resident-in-charge will provide you with a referral form and state the reason for the referral.
Medication Administration (IV meds)
Process for Medication Administration (IV Meds)
You must present a prescription from the attending physician affiliated with the institution.
The nurse will verify that the prescription is complete and legibly written.
You will then purchase the prescribed medication from the pharmacy.
Once the medication is available, the nurse will register you and prepare the necessary materials for the procedure.
Please proceed to the billing section to settle any charges.
Once payment is made, please present your patient ledger to the nurse and you will be given discharge instructions as applicable.
IM/Intradermal Injections
Process for IM/Intradermal Injections
Secure a valid prescription from your attending physician affiliated with the hospital.
The nurse will check that the prescription is complete and clearly written.
Purchase the prescribed medication at the hospital pharmacy.
Once medication is ready, the nurse will register you and prepare the necessary materials.
The nurse will double-check the medication and confirm your identity before administration.
Proceed to the billing section to settle the necessary charges.
Once payment is made, please present your patient ledger to the nurse and you will be given discharge instructions as applicable.
Minor OR Procedures
(This includes circumcision of pedia patients)
The Attending physician or his or her secretary will call the OPD to secure a schedule for the procedure.
Once the schedule is confirmed, the Attending physician will inform you of the schedule date and time.
On the day of your procedure, it is best to arrive 30 minutes before the scheduled time and approach the triage area.
The nurse will take your vital signs.
After triage, proceed to the nurse’s station where the nurse will register you.
After registration, you will be guided to the minor OR for your procedure.
If the procedure is covered under PhilHealth, you will be able to avail of PhilHealth benefits. The necessary papers for PHIC will be processed.
Hepa B Vaccine
Follow Process for IM/Intradermal Injections.
3 doses in 0-1-6 months interval
As the medication is a cold-chain medication, you can purchase the medication during the scheduled vaccine due dates.
The OPD staff can assist you by providing a cold-chain box to transport the medication from the pharmacy to the OPD.
NBS (Newborn Screening)
OPD accepts repeat newborn screening
Results will be released after 1 month and will be claimed at the Laboratory Claiming Area.
Estimated Delivery Fee
For Normal Delivery estimates price without professional fee for NSD is P40,000.00 - P60,000.00 without complications and for CS without complications around P80,000.00 - P120,000.00 without complications excluding the fee for the baby.
Disclaimer: For any clarifications regarding pricing, please contact OPD directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.
Student VISA Medical Certification
If you are a foreign student seeking medical certification for your student visa, and you don’t have the necessary laboratory and diagnostic results, the OPD staff will guide you to comply with the required lab tests and diagnostics as mandated by your embassy.
Once you have the official results, return to the OPD for a medical checkup conducted by the Attending Physician.
If you are deemed medically fit, the Attending Physician will issue a medical certificate and complete the form required by your embassy.
The OPD staff will take the documents to Medical Records to have them sealed with the hospital’s logo for authenticity.
You will need to pay for the consultation charges. After payment, the OPD staff will release the sealed documents to you.
NOTE: We will only accept the results from Chong Hua Hospital. Patients who provide results from other facilities will be required to undergo or repeat the labs and diagnostics in Chong Hua Hospital.
It is best to call the OPD so that the staff can provide instructions on how to comply with lab and diagnostic exams. The OPD can also arrange the availability of the Attending Physician, as they are on an on-call basis.

Patient and/or their significant other shall provide the following details:
Date of admission
Patient’s full name (with middle name)
Patient's contact details
Date of birth
Reason for admission
Attending physician
Room preference
Branch preference
Contact person
Contact number
HMO/insurance (if applicable)

Room and bed assignments are based on the date of admission. The admitting staff records these requests and allocates rooms, accordingly, considering both patient preferences and medical requirements.

Chong Hua Hospital requires an initial partial payment for all admissions. In the case of a scheduled, non-urgent admission, the payment must be made upon arrival. For urgent or emergency cases, the partial payment must be settled once the patient's condition has stabilized. Our admitting staff will provide you with the necessary information.
If you have a valid Letter of Authorization (LOA) or Letter of Guarantee (LOG) from your insurance provider, HMO, or affiliated company, you will not be required to make a partial payment. If an LOA/LOG is not available at the time of admission, a partial payment is required, which may be refunded upon discharge.
During your hospital stay, you will be asked to make progressive payments corresponding to the increasing bill amount. An updated statement of your account can be viewed via the online patient portal.

If you require an inter-hospital transfer, Chong Hua Hospital will assist in facilitating the transfer.
If you decide not to proceed with inpatient admission, Chong Hua Hospital will respect your decision and assist in transferring you to your preferred hospital.
Inter-Hospital Transfer
The patient or their significant other will be advised to coordinate with both the receiving hospital and Chong Hua Hospital.
The patient or their significant other will be advised to let the endorsing doctor and nurse call the ER Station for the initial endorsement of the patient and to check for bed availability. If the patient is admitted in one of the healthcare facilities in Region VII, the endorsing hospital will be asked to encode and make the DOH online referral.
The endorsing hospital shall coordinate with the receiving hospital through doctor-to-doctor endorsement.
The patient or their significant other will also be asked to call the admitting section to be appraised on the financial side of the admission.
Room category will depend on the present condition of the patient.

No, your assigned room number will be disclosed only to you and your significant other upon admission.

We value your feedback. You and your significant other have the right to express concerns by completing the feedback forms located throughout the hospital or emailing us at:
Cebu branch: info_cebu@chonghua.com.ph
Mandaue branch: info_mandaue@chonghua.com.ph

The following modes of payment to the hospital are acceptable:
Cash
Credit Card
Debit Card
HMO/Insurance coverage
Bank Transfer

For Direct to Room admission, please be reminded of the following:
Direct to Room orders are valid for 24 hours. Orders exceeding this timeframe require reassessment by the resident doctor.
Have the direct-to-room admission order signed by your Attending Physician.
Direct-to-room order should have the following details:
Patient's full name with middle name
Diagnosis
Procedure or planned surgery if applicable
Date of Admission
Date of Issuance
“Direct-To-Room" phrase
Attending physician’s signature

Non-COVID patients are permitted a maximum of two healthy adult visitors or watchers during admission.
For a confirmed COVID patient, one adult watcher is permitted during admission.
For non-COVID patients, except those in the Critical Care Units, you may have healthy visitors from 6 AM to 9 PM.
All visitors must observe physical distancing.
All visitors must wear a surgical mask at designated areas within the hospital (critical care units, emergency rooms, isolation rooms).
All visitors must practice cough etiquette. Ensure that a surgical mask is on when you cough or sneeze. Change the mask if it is soiled or damp. Throw the used mask in the yellow trash bin and wash your hands afterward.
Visitors must follow proper hand hygiene protocols such as frequent hand washing and the use of hand sanitizers.
Visitors experiencing symptoms of COVID-19, such as fever, cough, and difficulty breathing, shall not be allowed to visit patients.
Watcher/Visitor
Chong Hua Hospital requires patient watchers to be able-bodied adults. For the safety of both patients and visitors, minors and seniors are discouraged from serving as watchers. This policy is in place due to the increased risk of illness and falls for children and seniors within the hospital environment. However, minors (7 years old and above) and seniors are welcome to visit during designated visiting hours, provided they adhere to infection control guidelines.
General visiting hours: 6AM-9PM
Critical Care unit visiting hours: 9am-12nn and 6pm-9pm
Admission Partial Payment Guidelines
The following are the required partial payments upon patient admission, based on room type and case category:
Room-Based Partial Payments – DTR (Direct to Room)
Case-Based Partial Payments
️ Important Disclaimer: All rates are subject to change without prior notice

Laboratory Department consists of the ff units:
Clinical Chemistry
Immunology-Serology
Microbiology
Clinical Microscopy
Hematology
Blood Bank
Histopathology
Molecular Pathology
PCR/Networking
Drive-thru services
Drive Thru @ Chong Hua Medical Mall, Upper Ground Floor
May or may not pre-register via portal
Open from Monday-Saturday, 6am-2pm
Home Service
Health on Wheels care of Chong Hua Medical Mall (please see attached poster and memo for details)
CHONG HUA HEALTH ON WHEELS Frequently Asked Questions (FAQs)

Experience hospital-quality lab testing in the comfort of your home with Chong Hua Hospital Health on Wheels. Our certified professionals bring advanced laboratory services to you – delivering fast, accurate, and reliable results without the hassle of travel. Convenience, precision, and expert care – all at your doorstep.

Our mobile care services are available to anyone who needs medical care at home, including:
Busy individuals who can’t visit the hospital
Seniors or individuals with mobility challenges
Parents with young children
Immunocompromised patients seeking to minimize exposure
Anyone in need of routine tests, diagnostics, or consultations

Book an Appointment – Call 0968 867 6515 for inquiries and bookings
Laboratory Service at Home – Medical Professionals will visit your home.
Get Your Results Online – Get test results through our online platform or via email.

NOTE: Schedules received after 2:00 PM will be processed on the next available service day.

Areas within a 10KM radius from Chong Hua Medical Mall – P1,000.00
Cebu City: Labangon, Calamba, Sambag 1 & 2, Ramos, Capitol, Guadalupe, Kamputhaw, Punta Princesa, Tisa, Basak-San Nicolas, Mambaling, Taboan, Pasil, Suba, Ermita, San Roque, downtown areas, Lahug, Apas, Lorega, Carreta, Hipodromo, Port Areas, Mabolo, Kasambagan, Pardo, Inayawan, Bulacao, Banilad, Talamban, Busay
Mandaue City - North: Subangdaku to Guizo; Centro to Umapad
Areas beyond 10KM but within a 20KM radius from Chong Hua Medical Mall – P1,500.00
Cebu City: Pit-os, Babag, Taptap, neighboring barangays in the TCH area; Binaliw, Agsungot, Guba, Adlawon, Sirao
Mandaue City - South: Maguikay to Jagobiao; Paknaan, Tabok, to Cabancalan
Metro Cebu North: Consolacion, Liloan
Metro Cebu East: Lapu-Lapu City, Cordova
Metro Cebu South: Talisay City, Minglanilla
Networking
We facilitate networking of Laboratory Exams to St Luke’s Medical Center (SLMC), National Kidney Transplant Institute (NKTI) and UP-NIH
Patient can contact the networking assigned staff at this number
Monday to Thursday (6AM to 2PM only) - 0968-872-6317 or local no. 75133
You may visit/approach/contact Laboratory Networking Assignee to inquire what tests do we network to SLMC, NKTI and UP-NIH.

COVID Related
Disclaimer: For any clarifications regarding pricing, please contact the unit directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.
DRUG TESTING
Drug Testing equivalent terms and price in HIS:
METHAMPHETAMINE/TETRAHYDROCANNABINOL (MET/THC) – 279
COLLECTION & PROCESSING FEE – 108
Pap smear
Can be done by a Doctor (OBGYNE) in their clinic, or at the OPD Unit.
If patient opts to proceed to OPD Unit, follow these steps:
(1) Proceed to the laboratory for charging. A charge slip will be given to you. Once you have the charge slip, proceed to billing.
(2) At the Billing dept., present your charge slip and pay for the procedure. Once you have the official receipt, proceed to the Histopathology unit.
(3) At the Histopathology unit, present your Official Receipt in order to claim your pap smear kit. Once you have the kit, proceed to OPD.
(4) At the OPD unit, inform the unit in charge of your procedure. If there is no available slot for the day, a staff member will inform you of the next available schedule.
(5) After the procedure, bring your kit (specimen) back to the Histopath Unit. The result is available 7 working days after the specimen is submitted. Note: Result is not available to Patient Portal, the result is for pick up.
Brochure updated as of: 03/05/2025
CHEMOTHERAPY PANEL I Php 1,524.25
Complete Blood Count (CBC) *Non-Fasting
Bilirubin, Total (Daily)
SGOT/AST
SGPT/ALT
Creatinine, Serum
CHEMOTHERAPY PANEL 2 Php 3,249.40
Complete Blood Count (CBC) *Non-Fasting
Bilirubin, Total (Daily)
SGOT/AST
SGPT/ALT
Creatinine, Serum
Calcium, lonized
Potassium, Serum
Sodium, Serum
CARDIAC INJURY PANEL A Php 3,302.25
CPK-MB or CK-MB *Non-Fasting
Troponin-1 (Quantitative) (Daily)
CARDIAC INJURY PANEL B Php 5,072.90
CPK-MB or CK-MB *Non-Fasting
Creatinine Phosphokinase (CPK or CK), Total (Daily)
Lactate Dehydrogenase (LDH)
SGOT/AST
Troponin-1 (Quantitative)
Urea Nitrogen (BUN)
FERTILITY PANEL (FEMALE) Php 4,755.10
Follicle Stimulating Hormone (FSH) *Non - Fasting
Estradiol (M,W,F)
Luteinizing Hormone (LH)
Prolactin, EIA
FERTILITY PANEL 2 (FEMALE) Php 8,916.25
Progesterone *Non - Fasting
Testosterone (M,W,F)
Prolactin
Luteinizing Hormone (LH)
Follicle Stimulating Hormone (FSH)
Estradiol
FERTILITY PANEL (MALE) Php 6,770.40
Follicle Stimulating Hormone (FSH) *Non – Fasting
Luteinizing Hormone (LH) (M,W,F)
Prolactin
Testosterone
MENOPAUSE PANEL Php 2,191.00
Follicle Stimulating Hormone (FSH) *Non-Fasting
Estradiol (M,W,F)
THROMBOEMBOLIC PROFILE Php 3,418.45
Troponin-1 (Quantitative) *Non – Fasting
D-Dimer (Daily)
ELECTROLYTE PANEL Php 1,996.75
Carbon Dioxide Combining Power *Non-Fasting
Chloride, Serum (Daily)
Potassium, Serum
Sodium, Serum
PRE-DIALYSIS SCREENING PANEL Php 5,049.80
Immune-Antibody Titer *Non-Fasting
Antibody to HBsAg, EIA (Daily)
Antibody to Hepatitis C, EIA (Quantitative)
HBsAg (Quantitative)
Antibody to Hepatitis B Core Antigen, EIA
DIALYSIS PANEL Php 6,426.00
Uric Acid, Serum *6-8 hrs Fasting
SGOT/AST (Daily)
Calcium, Total
Phosphatase, Alkaline
Albumin, Serum
Urea Nitrogen (BUN)
Sodium, Serum
Potassium, Serum
Phosphorous, Inorganic
Glucose Fasting
Creatinine, Serum
Chloride, Serum
Carbon Dioxide Combining Power
Cholesterol Total
Complete Blood Count
HBSAG (Quantitative)
IRON STUDIES PACKAGE Php P1,786.75
Iron & Unsaturated Iron Binding Capacity *10-12 hrs. Fasting Ferritin (HCA, HD) (Daily)
TRIPLE SCREEN PANEL Php P3,710.88
AFP (Liver, Germ Cell Tumors)
BHCG, Serum (Trophoblastic, Teratogenic)
Estradiol
NAT SCREENING PANEL Php P4,326.00
HIV RNA
HCV RNA
HBV DNA
EXECUTIVE PANEL A JUNIOR Php 4,052.30
Albumin, Serum *10-12 hrs. Fasting
Bilirubin, Direct & Indirect (Daily)
Calcium, Total
Cholesterol, Total
Creatinine, Serum
Glucose, Fasting
Phosphatase, Alkaline
Phosphorous, Inorganic
SGOT/AST
Triglycerides
Uric Acid, Serum
Complete Blood Count (CBC)
Stool Exam
Urinalysis
EXECUTIVE PANEL B Php 7,348.80
Complete blood Count (CBC) *10-12 Hrs. Fasting
Occult Blood (Anti Human Globin) Daily)
Urinalysis
Bilirubin, Total
Calcium, Total
Cholesterol, Total
Cholesterol HDL (Alpha Lipoprotein)
Cholesterol LDL (Beta Lipoprotein)
Cholesterol VLDL (Prebeta Lipoprotein)
Creatinine, Serum
Glucose, Fasting
Gamma Glutamyl Transpeptidase (GGT)
Glycosylated Hemoglobin (HBA1c)
Urea Nitrogen (BUN)
Lactate Dehydrogenase (LDH)
Phosphatase, Alkaline
Phosphorous, Inorganic
Protein, Total w/ A/G ratio
SGOT/AST
SGPT/ALT
Triglycerides
Uric Acid, Serum (BUA)
Sodium, Serum
Potassium, Serum
EXECUTIVE PANEL C Php 9,712.80
Complete Blood Count (CBC) *10-12 hrs. Fasting
Occult Blood (Anti Human Globin) (Daily)
Urinalysis
Bilirubin, Total
Calcium, Total
Cholesterol, Total
Cholesterol HDL (Alpha Lipoprotein)
Cholesterol LDL (Beta Lipoprotein)
Cholesterol VLDL (Prebeta Lipoprotein)
Creatinine, Serum
Glucose, Fasting
Gamma Glutamyl Transpeptidase (GGT)
Glycosylated Hemoglobin (HBA1c)
Urea Nitrogen (BUN)
Lactate Dehydrogenase (LDH)
Phosphatase, Alkaline
Phosphorous, Inorganic
Potassium, Serum
Protein, Total w/ A/G ratio
SGOT/AST
SGPT/ALT
Sodium, Serum
Triglycerides
Uric Acid, Serum (BUA)
HBsAg (Quantitative)
PSA Total
EXECUTIVE PANEL D / DIABETIC PANEL Php 4,914.18
Complete Blood Count (CBC) *(10 - 12 hrs. Fasting
Micro-Albumin Creatinine Ratio (Urine) (Daily)
Urinalysis
Cholesterol, Total
Cholesterol HDL (Alpha Lipoprotein)
Cholesterol LDL (Beta Lipoprotein)
Cholesterol VLDL (Prebeta Lipoprotein)
Creatinine, Serum
Glucose, Fasting
Glucose 2 hrs. Post Prandial Test
Glycosylated Hemoglobin (HBA1C)
SGPT/ALT
Triglycerides
Urea Nitrogen
LIVER PROFILE Php 1,952.05
Bilirubin, Total, Direct and Indirect *Non - Fasting
Gamma Glutamyl Transpeptidase (GGT) (Daily)
Phosphatase, Alkaline
Protein, Total with A/G ratio
SGPT/ALT
STI PANEL 1 Php 9,589.80
HbsAg (Quantitative) *Non - Fasting
Immune Antibody Titer (Patient Informed Consent Required) (Daily)
Antibody to Hepatitis C (Quantitative)
Treponema Pallidum Immunofluorescence (Every Wednesday & Saturday)
HSV 1 IgG Cut off 9:00am)
HSV 2 IgG
INFLAMMATORY MARKER PACKAGE - Php 7,848.00
Lactic Dehydrogenase (LDH) *10 - 12 hrs. Fasting
D-dimer (Daily)
CRP HS (Quantitative)
Procalcitonin
Ferritin (HCA, HD)
HEPATITIS PROFILE 2 Php 7,206.15
Antibody to HBE Antigen, EIA *Non - Fasting
Antibody to HBsAg, EIA (Daily)
Antibody to Hepatitis C, EIA (Quantitative)
HBE Antigen
HBsAg (Quantitative)
Antibody to Hepatitis B core Antigen, EIA
IgM Antibody to Hepatitis A, EIA
IgM Antibody to HBcore, EIA
THYROID PANEL 1 Php 3,347.05
Free T3 *Non - Fasting
Free T4 (Daily)
T3 (Thyroxine)
T4
THYROID PANEL 2 Php 4,150.30
Free T3 *Non - Fasting
Free T4 (Daily)
T3 (Thyroxine)
T4
HTSH
LIPID PROFILE Php 1,938.33
Cholesterol, Total *10 - 12 hrs. Fasting
Cholesterol HDL (Alpha Lipoprotein) (Daily)
Cholesterol LDL (Beta Lipoprotein)
Cholesterol VLDL (Prebeta Lipoprotein)
Triglycerides
LUPUS PANEL (COMPREHENSIVE) Php 34,488.60
Complete Blood Count *Non - Fasting
Erythrocyte Sedimentation Rate (ESR) (Tuesday and Friday)
L.E. Prep. (Cut off 9:00am)
Micro-Albumin Creatinine Ratio (Urine)
Anti-DsDNA (Immunofluorescence) IgG
ANA (Immunofluorescence) with Dilution
Anti-Cardiolipin IgG
Anti-Cardiolipin IgM
Anti-Sm
Anti-RNP
Anti-SSA
Anti-SSB
Anti-SCL
Anti-JO-1
LE PANEL I (SLE) - Php 25,675.50
Anti-DsDNA (Immunofluorescence) IgG *Non - Fasting
ANA (Immunofluorescence) with Dilution (Tuesday and Friday)
Anti-Sm Cut off 9:00am
Anti-RNP
Anti-SSA
Anti-SSB
LE PANEL II (CONNECTIVE TISSUE DISEASES) Php 25,058.50
Anti-DsDNA (Immunofluorescence) IgG *Non - Fasting
ANA (Immunofluorescence) with Dilution (Tuesday and Friday)
Anti-Sm Cut off 9:00am
Anti-RNP
Anti-SCL
Anti-JO-1
PRE-ECLAMPSIA PANEL Php 2,143.05
Creatinine, Serum *Non - Fasting
Lactate Dehydrogenase (LDH) (Daily)
SGPT/ALT
Uric Acid, Serum
Complete Blood Count (CBC)
Urinalysis
SGOT/AST
HEMOSTASIS PROFILE Php 2,079.58
Bleeding Time (Simplate Method) *Non - Fasting
Complete Blood Count (CBC) (Daily)
Partial Thromboplastin Time (PTT/APTT)
Prothrombin Time
STI PANEL 2 Php 12,087.60
HbsAg (Quantitative) *Non - Fasting
Immune Antibody Titer (Patient Informed Consent Required) (Daily)
Antibody to Hepatitis C (Quantitative)
Nat Screening
Treponema Pallidum Immunofluorescence (Every Wednesday & Saturday)
HSV 1 IgG Cut off 9:00am)
HSV 2 IgG
STROKE THROMBOLYSIS PANEL Php 1,334.55
Creatinine, Serum *6 - 8 hrs. Fasting
Glucose, Fasting (Daily)
Complete Blood Count (CBC)
Blood Typing (A, B, O & RH)
Prothrombin Time
CARDIAC RISK PANEL Php 5,132.40
Cholesterol, Total *10 - 12 hrs. Fasting
Cholesterol HDL (Alpha Lipoprotein) (Daily)
Cholesterol LDL (Beta Lipoprotein)
Cholesterol VLDL (Prebeta Lipoprotein)
SGPT/ALT
Triglycerides
Phosphatase, Alkaline
Uric Acid
Urea Nitrogen (BUN)
Insulin
Glycosylated Hemoglobin (HBA1C)
Creatinine
SGOT/AST
AMENORRHEA/PITUITARY PANEL Php 3,729.60
Follicle Stimulating Hormone (FSH) *Non - Fasting
Luteinizing Hormone (LH) (M, W, F)
Prolactin
METABOLIC PANEL Php 4,856.90
Bilirubin, Direct & Indirect *Non - Fasting
Calcium, Total (Daily)
Carbon Dioxide Combining Power
Chloride, Serum
Cholesterol, Total
Creatinine, Serum
Glucose, RBS
Phosphatase, Alkaline
Potassium, Serum
Protein, Total with A/G ratio
SGOT/AST
SGPT/ALT
Sodium, Serum
Urea Nitrogen (BUN)
RENAL PANEL Php 7,181.35
Albumin, Serum * 6 - 8 hrs. Fasting
Calcium, Total (Daily)
Carbon Dioxide Combining Power
Chloride, Serum
Cholesterol, Total
Creatinine, Serum
Glucose, Fasting
Phosphorous, Inorganic
Sodium, Serum
Potassium, Serum
Urea Nitrogen (BUN)
Complete Blood Count (CBC)
Micro-Albumin Creatinine Ratio (Urine)
Urinalysis
Antibody to Hepatitis C (Quantitative)
HBsAg (Quantitative)
RENAL QA PANEL Php 2,103.90
Albumin, Serum *6 - 8 hrs. Fasting
Calcium, Total (Daily)
Creatinine, Serum
Phosphorous, Inorganic
Urea Nitrogen (BUN) Pre Hemodialysis
Urea Nitrogen (BUN) Post Hemodialysis
Complete Blood Count
COMPREHENSIVE TUMOR MARKER PANEL Php 12,042.80
AFP (Liver, Germ Cell Tumors) *Non - Fasting
BHCG, Serum (Trophoblastic, Teratogenic) (Daily)
CA 125 II (Female GUT)
CA 15-3 (Breast)
CA 19-9 (Pancreas, GIT)
Carcinoembryonic Antigen (CEA) (GIT, Breast, Lung)
Free PSA
PSA-Total
MEN'S TUMOR MARKER PANEL Php 7,614.25
AFP (Liver, Germ Cell Tumors) *Non - Fasting
Carcinoembryonic Antigen (CEA) (GIT, Breast, Lung) (Daily)
CA 19-9 (Pancreas, GIT)
Free PSA
PSA-Total
WOMEN'S TUMOR MARKER PANEL Php 9,051.70
AFP (Liver, Germ Cell Tumors) *Non-Fasting
BHCG, Serum (Trophoblastic, Teratogenic) (Daily)
CA 125 II (Female GÚT)
CA 15-3 (Breast)
CA 19-9 (Pancreas, GIT)
Carcinoembryonic Antigen (CEA) (GIT, Breast, Lung)
Disclaimer: For any clarifications regarding pricing, please contact the unit directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.

Some laboratory tests require a written prescription and prior assessment from the attending physician, while there are also tests that can be availed as per patient’s preference.

Walk in. First come, first serve basis
DRIVE THRU patients may walk in.

Papsmear – Papsmear kit will be given to the patient. The patient may opt to have the procedure performed either at the OPD or at her OB Gyne’s Clinic. The patient shall personally submit the kit with the specimen at the lab. The result is available 7 working days after the specimen is submitted.
Bone Marrow biopsy – Results are released within 5-7 working days.
2nd opinion tests – Cases wherein patients submit their samples/specimens for 2nd opinion. (e.g. procedures performed in other hospitals). Results are available within 5-7 working days.
Peripheral Blood Smear Test – Results are available within 5-7 working days.
Frozen Section Biopsy – STAT procedure. Result is available after 30 mins.
Acid Fast Stain (luwa) – 4-5 hrs
Blood Culture & Sensitivity – 3-5 days
Chikungunya Antibody IGM – 4-5 hrs
Complete Blood Count (CBC) – 2-3 hrs; if STAT, 30 mins-1 hour
Creatinine Serum – 4-5 hrs; 1 hr for MRI/CT SCAN
Dengue NSI Antigen (IGG, IGM, Antigen) – 4-5 hrs
Fasting Blood Sugar – 4-5 hrs
FBS with Lipid – 10-12 hrs
Fecal Occult Blood Test – 2-3 hrs
Fibrinogen level /Fibrinogen split products – 4-5 hrs
GBS Screening (Group B Streptococcus) – 4-5 working days
Glucose – 4-5 hrs.
Gram Stain – 4-5 hrs
Hepatitis profile – 4-5 hrs
Histolytica II EIA – 4-5 hrs
KOH Prep Fungus – 4-5 hrs
Liver Profile – 4-5 hrs
Lupus Panel (charged individually per test) – Dependent on the time each test is done. For more information, please contact the laboratory.
Oral Glucose – dependent on Doctor’s request. For more information, please contact the laboratory.
ProBNP - 1 hr
Procalcitonin – 4-5 hrs
Prothrombin – 4-5 hrs
APTT – 4-5 hrs
Semen Analysis – 4-5 hrs
Stool Exam – 2-3 hrs
TSH/HTSH (Thyroid-stimulating hormone) TEST – 4-5 hrs
Thyroid Panel – 4-5 hrs
Troponin Quantitative – 1 hr
Urinalysis – 2-3 hrs

You may view your result on our patient portal https://chi.chonghua.com.ph/. All lab test results are available in the portal except results for biopsy, HIV and special exams.
For pick-up of results, you need to present the patient’s valid ID and official receipt.
For authorized representative, you need to present the ff: upon claiming of results:
Letter of Authorization from the patient
Patient’s Valid ID
Official Receipt of the Laboratory Test
Valid ID of authorized person to claim
If the patient is unable to pick up the result or if the result is not available in the patient portal, we can email the result provided that you will completely fill up the email consent form. We will send the result via email, provided that the Email Consent Form is duly completed and submitted to chhc_laboratory_@chonghua.com.ph.

Glucose Fasting/Fasting Blood Sugar (FBS): 6-8 hrs
Lipid Profile: 10-12 hrs.
FBS with Lipid Profile: 10-12 hours
Iron Studies (Iron, UIBC, Ferritin): 10-12 hours
Inorganic Phosphorous: 6-8 hours
Ammonia: 6-8 hours
Insulin: 6-8 hours
*FASTING means no food and drinks allowed except water. Patients are still allowed to drink 1 or 2 glasses of water.

Step 1:
Proceed to Reception Area and present doctor’s prescription.
Register and pay for the lab tests.
Step 2:
Main Lab: Get a priority number and ask for further instructions from the laboratory clerks.

For other tests, you need to present the approved LETTER OF AUTHORIZATION from the insurance company.

We offer a comprehensive range of radiology services, including:
General Radiology (Diagnostic X-ray)
CT scan (Computed Tomography Scan)
MRI (Magnetic Resonance Imaging)
General Ultrasound
TVS (Trans Vaginal Sonography)
Transrectal Ultrasound can be for a male patient and female patient.
Breast Ultrasound
Mammography
Bone Mineral Densitometry (BMD/DXA)

Yes, a written prescription from your attending, referring, or requesting physician must be presented to ensure we perform the correct procedure and prepare you safely and appropriately for the treatment.

When will I receive the results of my diagnostic procedure?
Result release times depend on the type of procedure:
X-Ray:
The result will be read and released within 24 hours after the procedure is performed.
For weekend procedures: Results are available by Monday at 5PM
Ultrasound:
Results are available 15 – 30 minutes after the procedure.
Breast Ultrasound:
Results are available 30 minutes to 1 hour after the procedure.
Scrotum / testes:
Results are available 15 – 30 minutes after the procedure.
MRI:
The official result will be released 24 hours after the procedure.
For weekend procedures: Results are available by Monday at 5PM
CT scan
The official result will be released 24 hours after the procedure.
For weekend procedures: Results are available by Monday at 5PM
Mammography:
Results are released after 1-2 working days.
Cardiac Procedures:
Results are released 24-48 hours after the procedure.
DEXA Scan:
Results are released 24 hours after the scan.

Results and images can be accessed in the following ways:
Patient Portal (CHi App):
You can view the digital copy of your X-ray Result Interpretation through the Patient Portal (PXi).
X-Ray Films (Printed Images):
Available at the General Radiology Unit of Chong Hua Hospital Cebu or the Radiology Unit of Chong Hua Hospital Mandaue.
MRI and CT Scan Printouts:
Image printouts will be available after your procedure
Soft copy (CD or DVD) of your MRI, CT scan, or Ultrasound
You may request a digital copy from the unit’s office. Burning the images takes 5-10 minutes and costs Php255.00

The duration of an MRI procedure varies depending on the type and the patient’s condition. Generally:
If the patient is stable, cooperative, and has good comprehension, the procedure can be completed in 30 minutes.
For an MRI Brain Plain, the allocated time for the procedure is 1 hour.
Note: The time may vary due to factors such as patient movement, anxiety, and the specific type of MRI being performed.

Preparation may vary depending on the type of procedure. Below are the different types of procedures and their
corresponding preparation guidelines.
GENERAL RADIOLOGY (DIAGNOSTIC X-RAY)
Routine Diagnostic X-ray Procedures– No preparation needed
Barium and Iodinated Contrast – this may require specific patient preparation based on the patient's medical history and other related health conditions.
All Female patients who suspect pregnancy and or pregnant are suggested to notify the Radiology staff. Please inform your Physician or technologist if you are pregnant.
CT SCAN/COMPUTED TOMOGRAPHY
Routine Plain CT Procedures (non-abdominal procedures) - You may eat or drink anything before the procedure. No food restrictions.
Plain CT Procedures (abdominal procedures) - Fasting at least 6 hours (no solid food) (water is okay and medication)
IV Contrast CT Procedures:
Creatinine Results (30 Days validity)
Non- Abdomen Procedures - 4 Hours Fasting is needed/required
Abdomen Contrast Procedures - 6 Hour Fasting is needed/required (water and medication are okay)
The Radiology Resident may provide other preparation instructions if you have the following medical history:
Food Allergies
Drug/Medication Allergies
Bronchial Asthma
Renal/Kidney Problems
Renal Impairment
Renal Surgery
Diabetes Mellitus
CT STONOGRAM or ABDOMEN-STONOGRAM
No appointment is needed
No fasting required
This procedure requires a full bladder This should be gradually consumed until you feel your urinary bladder is full (it is not necessary to drink the entire liter) prior to the procedure.
MAGNETIC RESONANCE IMAGING
Routine Plain MRI Procedures (Except Plain Upper Abdomen,Plain MRCP, Plain Whole Abdomen, other Plain MRI procedure that includes the gallbladder)
You may eat or drink anything prior to the procedure. No food restrictions.
IV Contrast CT Procedures:
Creatinine Results (30 Days validity)
Non- Abdomen Procedures- 4 Hours Fasting is required
Abdomen Contrast Procedures - 6 Hour Fasting is required
The Radiology Resident may provide other preparation instructions if you have the following medical history:
Food Allergies
Drug/Medication Allergies
Bronchial Asthma
Renal/Kidney Problems
Renal Impairment
Renal Surgery
Diabetes Mellitus
All Female patients who suspect pregnancy and are pregnant are suggested to notify the Radiology staff. Please inform your Physician or technologist if you are pregnant or breastfeeding.
MRI Pelvis
Please have a bowel movement before the procedure.
4 hours fasting
Avoid the following at least 1 day before procedure
Dairy products
Beans
Carbonated drinks
Alcoholic beverages
Wheat
GENERAL ULTRASOUND
Procedures requiring 6 Hours Fasting (No Food) (Water and Medication are okay)
Whole Abdomen
Upper Abdomen
Hepatobiliary Tree
Gallbladder - Patients with surgically removed gallbladder do not need to go through 6 hours of fasting preparation
Procedures requiring Full Bladder
Whole Abdomen
KUB (Kidney, Ureters and Urinary Bladder)
KUB and Lower Abdomen
KUB and Prostate
Prostate
NOTE: Bring one (1) liter of bottled water.
BONE MINERAL DENSITOMETRY
One day (24-hours) before the test:
No calcium supplement intake and a multivitamin containing calcium
No dairy products, such as milk, yogurt, and cheese.
No bone scan procedure (Nuclear Medicine) should be done immediately before the test. It must be scheduled after the BMD procedure, or the BMD may be performed 24 hours after the bone scan.
One week (7 days) before the test:
No barium enema, barium swallow, upper GI, IVP, CT scan, or MRI with contrast
No Holter monitoring on the same day of the procedure.
Please inform your Physician or technologist if you are pregnant or breastfeeding.

We accept the following:
Cash Basis
Cash
Debit Card
Credit Card
Insurance Basis
Secure a Letter of Authorization (LOA) from your current Insurance Companies (HMO). NOTE: Whether walk-in or scheduled, your LOA should be secured at least 2 days prior to your procedure.
Kindly check the LOA of the following:
The specific procedure matches with the Written Prescription
The hospital site/location (Fuente or Mandaue) must be specified
Prices
The vial(s) needed for IV during CT SCAN / MRI needing CONTRAST may vary and dependent on the patient’s weight (body mass)
DEXA scan’s price range is between P3,786.00 to P4,867.00.
Disclaimer: Please note that the price(s) given may change without prior notice. It only covers the price(s) for the procedure. There may be other items such as supplies, medication, etc. to be included in your final billing If there is a discrepancy in the given price(s), the updated information provided in the Billing Section will prevail.
Reading and interpreting of CT Scan result taken from another hospital
Accepts reading:
In the context if the previous reading is to be compared with the current in CHH (to be done in CHH), Yes
In
is to be consulted with his/her attending physician
In the context of translatiterpreting the CT Scan result taken from another hospital:
In the context of 2nd opinion, thatng the "external official results"(from another hospital) into a new CT official result (under CHH).

Endoscopic procedures are minimally invasive tests that help diagnose and treat conditions affecting the digestive system. Below is an overview of common procedures and their estimated duration.
Upper Gastrointestinal Procedures
These procedures examine the esophagus, stomach, and upper small intestine to diagnose and treat various conditions.
Gastroscopy (EGD) – Typically takes 5–10 minutes, but may last 30 minutes to 1 hour in complex cases.
Endoscopic Retrograde Cholangiopancreatography (ERCP) – Used to examine the bile ducts and pancreas. Due to its complexity, hospital admission is required.
Percutaneous Endoscopic Gastrostomy (PEG) Insertion – A feeding tube is placed directly into the stomach. The time required depends on the patient’s condition.
PEG Replacement / Removal – The duration varies depending on case complexity.
Esophageal Dilatation – Used to widen a narrowed esophagus to improve swallowing. Time depends on the patient’s needs.
Rubber Band Ligation of Esophageal Varices – A procedure to treat and prevent bleeding from enlarged veins in the esophagus.
Injection Sclerotherapy – Used to manage bleeding in the digestive tract.
Injection Hemostasis – Performed to stop gastrointestinal bleeding.
Argon Plasma Coagulation (APC) – A technique used to remove abnormal tissue and control bleeding.
Lower Gastrointestinal Procedures
These procedures examine the colon and rectum for abnormalities.
Colonoscopy – Typically lasts 15–30 minutes, but may extend to 1 hour or more in complex cases.
Flexible Sigmoidoscopy – A 10–20 minute procedure that evaluates the lower portion of the colon.
Polypectomy (Hot and Cold) – The removal of polyps (abnormal growths) in the colon. Duration depends on polyp size and location.
Rectal Imprint – A diagnostic procedure performed as needed.
Important Reminders
Procedure times are estimates and may vary depending on individual cases.
Additional treatments may be required based on a doctor’s evaluation.
Some procedures require preparation, such as fasting or bowel cleansing.
For further inquiries, please contact Chong Hua Hospital via Facebook Messenger.

If a digital consultation was conducted, please ensure that you present a clear photo of your doctor’s prescription or any other required proof on the day of the procedure. This helps confirm medical instructions and ensures a smooth process.

Scheduling: Clinic doctors or your attending physician will coordinate with the Endoscopy Unit for appointment scheduling.
Pre-Procedure Consultation: A doctor’s consultation is required before undergoing any endoscopic procedure. The schedule must be mutually agreed upon by both the patient and the performing doctor.
Strictly by Appointment: Walk-in patients are NOT allowed. All procedures must be scheduled in advance.

Endoscopy Results
Result Claiming: Results can be claimed after completing the billing process. Please present the official receipt or charge slip with an “Approved” stamp at the Endoscopy reception area.
Digital Access: Results can also be viewed online via the PXI portal by following these steps:
Visit https://chi.chonghua.com.ph/login
Log in using patient credentials.
Navigate to the Results section and select the procedure.
Download or view the report as needed.
Biopsy Results
Claiming of Results: Histopathology results are available 7–10 working days after the procedure and can be claimed at the Histopathology Office.
No Online Access: Biopsy results are not available on the CHi App.
Claiming via a Representative: If someone else is claiming the result on behalf of the patient, they must present:
A signed authorization letter from the patient.
A valid ID of the patient.
A valid ID of the representative.
Request for Email Delivery: Patients who prefer to receive results via email must visit the Histopathology Office on the day of the procedure to:
Sign a consent form.
Provide the necessary details for email delivery.

Fasting Guidelines for Endoscopic Procedures
Gastroscopy Procedures: Must undergo total fasting for at least 6–8 hours before the procedure.
Colonoscopy Procedures: Requires 6–8 hours of total fasting, along with laxative intake the night before, as prescribed by the doctor during consultation.
Extended Fasting: If fasting exceeds 8 hours, the patient will still be accommodated.
Definition of Total Fasting: No food and no water intake during the fasting period. For further instructions, please consult a doctor.

General Requirements:
Doctor’s Request/Prescription: If the consultation was conducted online, a clear photo of the doctor’s prescription may be presented to the staff.
PhilHealth ID or Member’s Data Record: If unavailable, a photo of the ID or PhilHealth number will be accepted.
For Patients with Insurance:
Letter of Authorization (LOA): Ensure the correct hospital name (Chong Hua Hospital Fuente or Chong Hua Hospital Mandaue) is indicated.
Validity & PhilHealth Requirements: Confirm the validity date and any required PhilHealth documents for coverage.
Insurance Coverage Verification: Check with the insurance provider if they can provide a statement of non-covered items and clarify any coverage limits for the procedure.
LOA Processing: Obtain an LOA at the HMO office (Ground Floor, Building A/B) at least one day before the scheduled procedure.
Additional Requirements (if applicable):
PWD Patients: Present a valid PWD ID.
Senior Citizens: Present a valid Senior Citizen ID.
Cardiology Clearance: Required if deemed necessary by the doctor.

In-patients: A swab test is NOT required unless specifically requested by the attending physician.
Out-patients: A swab test is NOT needed unless deemed necessary by the attending physician.

Pre-Procedure Reminders
Personal Items:
Bring a black pen for signing documents during the assessment.
Remove nail polish and gel accessories from both hands.
Jewelry, accessories, and dentures must be removed before the procedure.
Assistance & Recovery:
An able-bodied adult must accompany you on the day of your procedure, as dizziness may occur after recovery.
Do NOT drive after the procedure.

Endoscopic Retrograde Cholangiopancreatography (ERCP)
Estimated Cost:
Charges for ERCP with Anesthesia:
Includes:
Procedure cost
Anesthesia fees
Two doctor’s fees (Gastroenterologist & Anesthesiologist)
Biopsy charges (if applicable)
Note:
Doctor’s professional fee is NOT included in the estimated cost. Please discuss with the attending physician during consultation.
Government Assistance Programs: CHAMP and other government assistance programs DO NOT cover ERCP unless specified in the Guarantee Letter.
Biopsy Charges (if applicable):
Additional Supply Costs:
If additional findings require further intervention (e.g., biopsy removal or bleeding management), extra charges may apply for additional accessories and supplies.
Personal Protective Equipment (PPE) & N95 Mask:
The necessity of PPE and an N95 mask will be determined by the attending physician on a case-to-case basis.
Disclaimer: For any clarifications regarding pricing, please contact the unit directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.

Insurance Acceptance:
Insurance is accepted, provided that a Letter of Authorization (LOA) or Guarantee of Payment (GOP) is issued before the scheduled procedure.
The validity date of the LOA/GOP must cover the procedure date.
If you opt to use insurance, please inform our unit staff upon arrival for the procedure.
Important LOA Checks:
The specific procedure listed in the LOA must match the written prescription.
The hospital site/location (CHH Cebu or CHH Mandaue) must be clearly specified.
PhilHealth Coverage:
The total hospital bill will be adjusted based on the PhilHealth case rate, depending on the specific diagnosis.
To ensure proper application of PhilHealth benefits, the Member Data Record (MDR) must be presented during treatment.

Yes,
For Patients with a Referral:
A gastroenterologist consultation is required before proceeding with the procedure, even with a referral.
For Patients Referred from Another Hospital:
If the procedure is not available at the referring hospital, a gastroenterologist consultation is still necessary before scheduling.
After the family selects a gastroenterologist and completes the consultation, the resident physician must coordinate with the gastroenterologist for further instructions.
For Admitted Patients from Another Hospital (Procedure to be Performed at Chong Hua Hospital):
The nurses’ station at the referring hospital must coordinate with the Endoscopy Unit for proper scheduling.

Electroencephalogram (EEG) Services
Available at CHH-Mandaue (Outpatient Procedure)
12-Hour EEG
24-Hour EEG
Nerve and Muscle Diagnostic Services
Electromyogram and Nerve Conduction Velocity (EMG-NCV)
Note: Some physicians may write Nerve Conduction Studies (NCS) instead of Nerve Conduction Velocity (NCV). These terms refer to the same test.
EMG-NCV with Repetitive Nerve Stimulation (RNS)
Repetitive Nerve Stimulation (RNS) Test
Standalone Nerve Conduction Velocity (NCV) Test
Evoked Potential & Auditory Response Tests
Brainstem Auditory Evoked Response (BAER) / Auditory Brainstem Response (ABR)
Evoked Potential Services
Visual Evoked Response (VER) / Flash Visual Evoked Response (FVER)
Somatosensory Evoked Response (SSEP)

Electromyographers at Chong Hua Hospital
Chong Hua Hospital – Cebu
Dr. Elda Grace G. Anota (Rehabilitation Medicine)
Dr. Mary Jeanne O. Flordelis (Rehabilitation Medicine)
Dr. Jhaphet C. Agunias (Adult Neurology)
Chong Hua Hospital – Mandaue
All CHH-Cebu affiliated electromyographers also perform studies here, except Dr. Mary Jeanne O. Flordelis.

A written request from your attending, referring, or requesting physician is required. This ensures that:
The correct procedures and special instructions are followed.
Important patient details are provided to assist the medical team.
The requesting physician does not need to be affiliated with CHH.
Prescription Requirements Per Procedure
Electroencephalogram (EEG) – Including 12 to 24-Hour EEG
Duration of the study
Physician of choice to interpret the results
If sedation is required, specify the medication name, dose, route, and timing
Any special procedures to be performed during the study
Diagnosis
Electromyogram and Nerve Conduction Velocity (EMG-NCV), Repetitive Nerve Stimulation (RNS), and Somatosensory Evoked Potential (SSEP)
Physician of choice to perform the study
Any special procedures needed during the test
Diagnosis
Brainstem Auditory Evoked Response (BAER) & Visual Evoked Response (VER)
Physician of choice to interpret the results
If sedation is required, specify the medication name, dose, route, and timing
Any special procedures to be performed during the study
Diagnosis

Appointment Guidelines for Diagnostic Procedures
Booking in Advance:
Appointments should be scheduled at least 2 to 3 days in advance of the preferred date.
Ways to Book an Appointment:
Unit Visit
(What to Expect?)
Staff will assist with the booking process, conduct a short interview, and provide a special instruction form outlining pre-procedure steps.
Once scheduled, a confirmed appointment will be provided, and patients must arrive at least 30 minutes before the procedure.
Phone Call
Important: Inquiries made outside office hours or on closed days will not be entertained.
What to Expect?
Staff will assist with the booking process, conduct a short interview, and provide a special instruction form outlining pre-procedure steps.
Once scheduled, a confirmed appointment will be provided, and patients must arrive at least 30 minutes before the procedure.
Unit location details will also be provided.
For Walk-In Patients:
Information on the hospital unit’s appointment protocol will be given.
Important: Additional charges may apply if rescheduling is needed due to non-compliance with pre-procedure preparation or fully booked slots.

Authorized Claimants:
Results can only be claimed by the patient or their legal guardian during the unit’s operating hours.
Claiming by a Representative:
If the patient wishes to authorize another person to claim the results, the following documents must be presented:
Letter of Authorization signed by the patient, including the representative’s name.
Copy of the patient’s ID and representative’s ID.
Official receipt (For insurance payments, the account ledger must be presented).
Digital Copy Availability:
Results can be accessed online via the Patient Portal under the “Neurophysiology Results” section. https://pxi.chonghua.com.ph
Note: EMG-NCV, RNS, and SSEP studies cannot be viewed online.

Pre-Procedural Instructions
EEG and BAER
Sleep Requirements:
Limit sleep to 3 hours (from 12:00 AM to 3:00 AM) the night before the procedure.
Once awake, avoid taking naps until the scheduled procedure.
Personal Hygiene & Attire:
Hair Care: Scrub the scalp using shampoo thoroughly. Do not apply hair products (e.g., conditioner, gel, oil, mousse).
Clothing: Wear loose, comfortable clothing. Tight clothing is discouraged.
Jewelry: Refrain from wearing necklaces, earrings, or any accessories.
Dietary Restrictions:
Fasting is not required.
Avoid caffeinated and sugary beverages (e.g., soda, coffee, iced tea, sweet juices) on the day of the procedure.
Other Reminders:
Bring wet sanitary wipes.
Arrive 30 minutes to 1 hour before the appointment. Late arrivals will result in referral cancellation.
Present the physician’s written request and the prescribed mild sedative at the reception area.
VER
Personal Hygiene & Attire:
Hair Care: Shampoo and scrub the scalp thoroughly. Do not apply hair products.
Clothing: Wear loose, comfortable clothing. Tight clothing is discouraged.
Jewelry: Refrain from wearing necklaces, earrings, or any accessories.
Dietary Restrictions:
Fasting is not required.
Other Reminders:
Bring wet sanitary wipes.
Arrive 30 minutes to 1 hour before the appointment. Late arrivals will result in referral cancellation.
Present the physician’s written request at the reception area.
EMG-NCV-RNS-SSEP
Personal Hygiene & Attire:
Bathing: Take a full bath on the day of the procedure.
Skin Care: Avoid applying moisturizers, oils, liniments, or lotions.
Clothing: Wear loose, comfortable clothing for easy access to limbs. Tight clothing is discouraged.
Dietary Restrictions:
Fasting is not required.
Other Reminders:
Arrive 15 to 30 minutes before the appointment. Late arrivals will result in referral cancellation.
Present the physician’s written request at the reception area.

Yes, please take note of the following:
Companion Requirement:
Patients who are receiving mild sedation, have special needs, or experience medical conditions such as dizziness, vertigo, vision problems, or balance issues should be accompanied by one or two able-bodied companions for assistance during the appointment.
Submission of Physician’s Request:
If a written request is unavailable (e.g., for online consultations), save a screenshot of the physician’s request and present it at the unit’s reception area.
Post-Procedure Follow-Up:
Once results are claimed, schedule a follow-up appointment with the attending neurologist or physician to discuss the findings.
Important Notice:
Patients must personally request a follow-up appointment. Unit staff are not authorized to schedule follow-ups or discuss procedure results.

Chong Hua Eye Institute is a comprehensive diagnostic center catering clinical consultations, evaluations, optical services, diagnostic procedures and almost all surgeries of any diseases related to the eye such as but not limited to cataracts, visual, retinal problems, glaucoma, eye malignancies, strabismus, orbital and reconstructive repairs (Botox injection, eyelid repairs, lacrimal duct obstruction), pterygium, intravitreal injections and corneal transplant.

Diagnostic Services
Optical Services
Optical Diagnostic Procedures
Custom Made Prescription Glasses. This is available after 7 to 10 working days.
Cataract Surgery

A: Have yourself evaluated first by our ophthalmologist of your choice for comprehensive examination and evaluation. Your doctor will explain to you your condition and the procedure.

A: Cataract surgery will be scheduled once you are properly evaluated by our ophthalmologist. All of our ophthalmologists can perform this surgery. A biometry is requested, and medical clearance might be needed depending on the assessment of your doctor before operation.

A: Yes, Philhealth has coverage for cataract surgery . Please contact the Eye Institute for further inquiry.

A: This will depend on the type of lens that is needed and will be used. Your doctor will help you decide which lens will suit your ideal vision, lifestyle and budget.

A: The hospital charges will only cost around P20.000-P25,000 including the artificial lens (IOL). Professional fees will be discussed to you with your doctor during the consultation.

A: IOLs are now covered by Philhealth either in full or partial amount and will depend on the brand, lens power and quality of the IOL used. Your doctor will explain and give you options which IOLs would best fit your condition.

A: The Eye Institute follows protocols for Covid-19 screening as recommended and approved by the
Department of Health.

A: This is an artificial medical device implanted inside the eye to replace your natural lens during cataract surgery.
Laser Surgeries

A: Yes, our doctor can perform laser procedures. Please schedule an appointment first with our doctors for a thorough evaluation, preparation and instructions regarding the procedure.

A: YAG, PRP, Laser Iridotomy, Focal, Barrier, Transpupillary Thermotherapy
YAG is used when clouding develops behind the lens placed after cataract removal. It reduces glare and improves vision

A: Unfortunately, LASIK surgery is not available (no equipment) as of the moment

* For more details about the schedule and contact information of our doctors, please visit https://chonghua.com.ph/doctors/Ophthalmology
* Consultation fees range from P1,000.00-1,500.00 which includes the pre-evaluation fee and the professional fees of the doctor.

“Integrating Science and Tradition for Quality Pain Management”
The Pain Management Center (PMC) aims to provide comprehensive, multidisciplinary care to patients suffering from acute, chronic, and cancer-related pain. The PMC aims to improve patients’ quality of life, reduce pain, and promote healing by providing specialized care through the collaboration of trained physicians, nurses and allied health professionals, addressing both the physical and emotional aspects of pain.
Clinic hours

While walk-ins may be accommodated, we highly recommend scheduling an appointment for a more convenient and efficient consultation. You may call us on our hotlines or by visiting our website or speaking with your physician for a referral.
Services
ACUTE PAIN
CHRONIC PAIN
PALLIATIVE CARE SERVICE
INTERVENTIONAL PAIN SERVICE
Acupuncture
Epidural Steroid Injection
Sacroiliac Joint Injection
Facet Joint Injection
Platelet -Rich Plasma Injection
Trigger Point Injection
Celiac Plexus Block
Nerve Blocks

Yes, our specialists offer advanced pain management techniques tailored to each patient’s needs.
Treatments and Procedures
We provide a range of treatments, including:
Medication management
Nerve blocks and injections
Psychological support for pain management
Acupuncture

Yes, all treatments are conducted by experienced specialists following medical best practices to ensure patient safety and effectiveness.

Yes, we offer lifestyle modifications, and alternative therapies such as acupuncture and cognitive behavioral therapy for pain relief.
Referrals
Referrals from a physician are recommended, but not required.
Consultation Cost
Consultation fees vary depending on the specialist and required procedures
HMO / Insurance
We accept most major insurance providers. However, since Pain Management is new here in CEBU and the Philippines, it is not yet covered in PhilHealth packages nor insurances. Kindly confirm with your HMO / Insurance for your coverage.
Preparation
The duration of treatment or session depends on the type and severity of pain. Some cases require a one-time procedure, while others may need ongoing care.
Depending on your condition, your doctor may recommend follow-up visits for continued assessment and treatment.
If you experience increasing pain or any side effects, contact our center immediately and proceed to the Emergency Department.

A sleep study or a polysomnogram (PSG) is a comprehensive test used to diagnose sleep disorders. A PSG is performed overnight in the sleep laboratory. It provides valuable data for diagnosing conditions like sleep apnea, narcolepsy, restless leg syndrome, and other sleep-related issues.
For Chong Hua Hospital Cebu: The Sleep Laboratory is located on the 11th floor of Building AB. You will stay in a dimly lit room equipped with a comfortable bed and furnishings. There will be no other patients in the room with you.
For Chong Hua Hospital Mandaue: The Sleep Laboratory is located on the 12th floor, Room 1223, of the Hospital Building.

Diagnostic Overnight Polysomnography (PSG):
A Diagnostic Overnight Polysomnography (PSG) is a sleep study conducted overnight to monitor and record various physiological parameters while you sleep. During the test, sensors and electrodes are placed on your scalp, face, chest, limbs, and sometimes other parts of the body. These sensors measure:
Brain activity (through EEG, or electroencephalography)
Eye movements (used to identify sleep stages)
Heart rate (through electrocardiogram or ECG)
Breathing patterns (measured by airflow sensors and a chest belt)
Blood oxygen levels (monitored through a pulse oximeter)
Leg movements (detected by sensors placed on your legs)
The goal of a Diagnostic Overnight PSG is to provide detailed information about your sleep patterns and to help identify any sleep disorders that may be affecting your health and well-being. The results help doctors create an appropriate treatment plan tailored to your specific condition.
Split-night PSG with CPAP Titration:
A Split-night PSG with CPAP Titration is a type of sleep study that is typically performed when moderate to severe sleep apnea is suspected. It combines the diagnostic process of a standard polysomnography (PSG) with a CPAP titration to determine the appropriate air pressure needed to treat the condition.
This is the protocol:
First Half of the Night (Diagnosis): During the first half of the night, a standard PSG is conducted to diagnose the severity of sleep apnea. This involves monitoring brain activity, oxygen levels, heart rate, breathing patterns, and other physiological functions during sleep. The goal is to identify the presence and severity of sleep apnea events, such as pauses in breathing.
Second Half of the Night (CPAP Titration): If sleep apnea is diagnosed and moderate to severe levels are confirmed, the second half of the night focuses on determining the optimal pressure for Continuous Positive Airway Pressure (CPAP) therapy. CPAP is a common treatment for obstructive sleep apnea. The sleep technician adjusts the CPAP machine to find the correct air pressure that prevents the collapse of the airway and keeps it open during sleep. The air pressure is administered through a mask that fits over the nose and/or mouth, allowing you to breathe freely and sleep without interruptions.
By the end of the study, the healthcare provider will have both diagnostic information and the required CPAP pressure settings to manage your sleep apnea effectively. This combined approach helps streamline the diagnosis and treatment of sleep apnea in one overnight study.
Therapeutic Study:
A CPAP Titration Study (or Therapeutic Study) is a sleep test that helps determine the right air pressure to treat sleep apnea using a CPAP machine. The CPAP machine helps you breathe easily while you sleep by keeping your airway open.
If you have sleep apnea, your airway can get blocked during sleep, causing you to stop breathing. This study helps figure out the best pressure level on the CPAP machine to prevent those breathing pauses.
You spend the night in a sleep lab, where the CPAP machine is used. The sleep technician adjusts the air pressure from the CPAP machine to find the right level that keeps your airway open.
While you sleep, they monitor how well you breathe and if your oxygen levels are steady. By the end of the night, the technician will know the best air pressure for your CPAP machine. This way, when you use the CPAP at home, it will be set to the right pressure to keep you breathing well and sleeping soundly.
This study helps find the perfect setting for your CPAP machine, so you can sleep better and treat your sleep apnea. The Biggest Reason for a Sleep Study – Excessive Daytime Sleepiness:

To schedule a sleep study, you must first see your physician, who will need to order the study. We cannot proceed with any sleep studies without a doctor’s prescription. Once you have the order, you can contact us to schedule an appointment at a time that works best for you.
If you do not have a physician yet, you may be referred to the Pulmonary Unit. The unit will coordinate with our sleep physicians. The Pulmonary Unit is located on the 3rd floor of Building C. You can contact them at 0968-875-1324 or through the CHH Fuente Trunk Line at (032) 255-8000, local 76240.
For cancellation and rescheduling, please make every effort to keep your scheduled appointment. A sleep technician and a room have been reserved specifically for you. If you need to cancel or reschedule, kindly notify us at least three days in advance to avoid any inconvenience.

It usually takes about one to two weeks for the results to be processed. After the study, a sleep technician will score every minute of the data, and a sleep doctor will review it for final interpretation. The doctor will assess whether a sleep disorder is present, determine the type of disorder, and create a treatment plan if needed.

You can claim your results at the Pulmonary Unit. For patients from outside Cebu or the province, the results will be sent to your email by the Unit Manager.

The sleep study typically begins around 8:00 PM and continues until approximately 6:00 AM. While there is no set time for you to fall asleep, we encourage you to go to sleep as soon as possible to maximize the amount of sleep time available for observation.

Before the Procedure:
Take a shower before going to the sleep lab
Avoid using gels, creams, oils, or any other hair products.
Do not apply facial creams, body lotion or body cream.
Wear or bring comfortable sleepwear.
Avoid napping during the day.
Refrain from engaging in strenuous physical activities for at least 6 hours before the procedure.
Avoid drinking caffeinated or alcoholic beverages.
Shave any facial hair at the chin area.
Do not take sleeping pills.
Have dinner before heading to the sleep lab.
Bring your doctor's prescription.
Bring the approved charge slip.
Only pediatric patients are allowed to have family members stay with them in the room of the sleep laboratory.
If you have insurance, please secure a valid LOA (Letter of Authorization) before the procedure date.

The purpose of a sleep study is to collect data during your sleep, such as brain activity, heart rate, and breathing patterns. The following equipment will be used:
Electrodes will be attached to your scalp (forehead, behind the ears, around the eyes, and below the chin) to monitor brain activity, eye movement, and muscle tone. These electrodes are secured with adhesive paste and cotton.
Electrodes on your legs, below the knees, will monitor leg and body movements.
Chest belts will be placed around your chest and abdomen to monitor nasal breathing.
Nasal tubing, similar to oxygen tubing, will be used to monitor nasal breathing.
A soft finger wrap will measure your oxygen levels throughout the night.

For most patients, the sleep study is at least partially covered by their insurance policies. However, it’s important to verify the details with your insurance company or policy provider. Many insurance companies require pre-approval for sleep studies.

In Chong Hua Hospital Cebu:
PFT (Pulmonary Function Test) or Spirometry with or without bronchodilator
Lung Volume Study (Body Box)
Lung Diffusion Study
MIP & MEP Measurement
Pulmonary Rehabilitation
CPET
6-Minute Walk Test
High Altitude Simulation Test or Pre-Flight-Test
Video-Assisted Bronchoscopy
Cryotherapy
Electrocautery
Laryngoscopy
Peak Expiratory Flow Rate
Incentive Spirometry
Chest Physiotherapy
Postural Drainage
Sputum Induction
Pulse Oximetry
Arterial Blood Gas (ABG)
Pulmonary ultrasound guided procedures
Thoracentesis / Pleurodesis
Small bore CTT insertion
Sleep Study Procedures
Diagnostic Study
Therapeutic Study
Split Night Study of Combination of diagnostic and therapeutic exams
MSLT (Multiple Sleep Latency Test)
In-Patient Ambulatory Sleep Study
In-Patient Services
Aerosol Therapy
Invasive & Non-Invasive Mechanical Ventilators
CPAP/Bi-PAP Therapy
Cough Assist
In Chong Hua Hospital Mandaue:
PFT (Pulmonary Function Test) or Spirometry with or without bronchodilator
6-Minute Walk Test
High Altitude Simulation Test or Pre-Flight-Test
Peak Expiratory Flow Rate
Incentive Spirometry
Chest Physiotherapy
Postural Drainage
Sputum Induction
Pulse Oximetry
Arterial Blood Gas (ABG)
Pulmonary ultrasound guided procedures
Thoracentesis / Pleurodesis
Small bore CTT insertion
Sleep Study Procedures
Diagnostic Study
Therapeutic Study
Split Night Study of Combination of diagnostic and therapeutic exams
MSLT (Multiple Sleep Latency Test)
In-Patient Services
Aerosol Therapy
Invasive & Non-Invasive Mechanical Ventilators
CPAP/Bi-PAP Therapy
Cough Assist

Yes, a written prescription from your attending, referring or requesting physician is required.

You can schedule your appointment by contacting our Pulmonary Units at the following numbers:
Chong Hua Hospital Cebu (CHHC):
Trunkline: (032) 255-8000
Pulmonary Unit Local Number: 76240
Mobile: 0968-875-1324
CHHM (Mandaue) Trunkline: (032) 233-8000.
Pulmonary Unit Local Number 8549 or through 0968-861-5812

The release time for pulmonary procedure results varies:
Sleep Study: 7-14 working days
PFT or Spirometry: 1-3 working days
Thoracentesis/Pleurodesis: 5 working days
Small Bore Chest Tube (CTT) insertion: 5 working days
All other procedures: Results are available immediately after the test

To ensure accurate results, please follow these preparation guidelines:
Eat light meals before the test.
Avoid smoking for at least 12 hours before the test.
For first timer patients, please put on hold any Inhalers or Nebulization Medication for:
12 hours for Inhaler Medications
4-6 hours Nebulization of Salbutamol/Ventolin Inhalers
Wear comfortable clothing and remove tight belts.
Remove any nail polish or nail extensions.
Bring drinking water and a doctor's prescription.
Make sure you are in good health prior to the procedure, able to walk and sit for extended periods, and not experiencing pain.

Only PFT or Spirometry and Arterial Blood Gas are available via patient portal (CHi App).
Result of Sleep Study may be sent via email if the patient resides in Cebu Province or outside Cebu through the Unit Manager.

All preparations will be given to you upon scheduling of the procedure.

In Chong Hua Hospital Cebu:
PFT (Pulmonary Function Test) or Spirometry with or without bronchodilator
Lung Volume Study (Body Box)
Lung Diffusion Study
MIP & MEP Measurement
Pulmonary Rehabilitation
CPET
6-Minute Walk Test
High Altitude Simulation Test or Pre-Flight-Test
Video-Assisted Bronchoscopy
Cryotherapy
Electrocautery
Laryngoscopy
Peak Expiratory Flow Rate
Incentive Spirometry
Chest Physiotherapy
Postural Drainage
Sputum Induction
Pulse Oximetry
Arterial Blood Gas (ABG)
Pulmonary ultrasound guided procedures
Thoracentesis / Pleurodesis
Small bore CTT insertion
Sleep Study Procedures
Diagnostic Study
Therapeutic Study
Split Night Study of Combination of diagnostic and therapeutic exams
MSLT (Multiple Sleep Latency Test)
In-Patient Ambulatory Sleep Study
In-Patient Services
Aerosol Therapy
Invasive & Non-Invasive Mechanical Ventilators
CPAP/Bi-PAP Therapy
Cough Assist
In Chong Hua Hospital Mandaue:
PFT (Pulmonary Function Test) or Spirometry with or without bronchodilator
6-Minute Walk Test
High Altitude Simulation Test or Pre-Flight-Test
Peak Expiratory Flow Rate
Incentive Spirometry
Chest Physiotherapy
Postural Drainage
Sputum Induction
Pulse Oximetry
Arterial Blood Gas (ABG)
Pulmonary ultrasound guided procedures
Thoracentesis / Pleurodesis
Small bore CTT insertion
Sleep Study Procedures
Diagnostic Study
Therapeutic Study
Split Night Study of Combination of diagnostic and therapeutic exams
MSLT (Multiple Sleep Latency Test)
In-Patient Services
Aerosol Therapy
Invasive & Non-Invasive Mechanical Ventilators
CPAP/Bi-PAP Therapy
Cough Assist

Yes, a written prescription from your attending, referring or requesting physician is required.

You can schedule your appointment by contacting our Pulmonary Units at the following numbers:
Chong Hua Hospital Cebu (CHHC):
Trunkline: (032) 255-8000
Pulmonary Unit Local Number: 76240
Mobile: 0968-875-1324
CHHM (Mandaue) Trunkline: (032) 233-8000.
Pulmonary Unit Local Number 8549 or through 0968-861-5812

The release time for pulmonary procedure results varies:
Sleep Study: 7-14 working days
PFT or Spirometry: 1-3 working days
Thoracentesis/Pleurodesis: 5 working days
Small Bore Chest Tube (CTT) insertion: 5 working days
All other procedures: Results are available immediately after the test

To ensure accurate results, please follow these preparation guidelines:
Eat light meals before the test.
Avoid smoking for at least 12 hours before the test.
For first timer patients, please put on hold any Inhalers or Nebulization Medication for:
12 hours for Inhaler Medications
4-6 hours Nebulization of Salbutamol/Ventolin Inhalers
Wear comfortable clothing and remove tight belts.
Remove any nail polish or nail extensions.
Bring drinking water and a doctor's prescription.
Make sure you are in good health prior to the procedure, able to walk and sit for extended periods, and not experiencing pain.

Only PFT or Spirometry and Arterial Blood Gas are available via patient portal (CHi App).
Result of Sleep Study may be sent via email if the patient resides in Cebu Province or outside Cebu through the Unit Manager.

All preparations will be given to you upon scheduling of the procedure.
Bronchoscopy
Preparations before the procedure:
• Please bring: CT Scan Image, Chest X-Ray Film, Doctor’s Prescription/Order, Laboratory Results and Philhealth if any.
• If insurance, please secure valid LOA prior to the procedure date.
• Do not apply and remove nail polish on fingernails.
• Please bring 1 or 2 companion. Patient is not allowed to drive after the procedure.
• No food & drinks for at least 6 to 8 hours until the scheduled procedure.
• Please be here at the PULMONARY UNIT, 3rd floor (Building C) 1 hour & 30 mins prior to the procedure.
• Should you cancel or reschedule your procedure, please inform us & your attending physician ahead of time or a day before of your schedule.
Operating Hours:
3C PULMONARY DIAGNOSTICS Hours: Mondays to Saturdays, 8am to 5pm (except holidays). Contact #: 255-8000 local 76240; 0968 875 1324.
Non-Office Hours: Please proceed to Bronchoscopy
Preparations before the procedure:
• Please bring: CT Scan Image, Chest X-Ray Film, Doctor’s Prescription/Order, Laboratory Results and Philhealth if any.
• If insurance, please secure valid LOA prior to the procedure date.
• Do not apply and remove nail polish on fingernails.
• Please bring 1 or 2 companion. Patient is not allowed to drive after the procedure.
• No food & drinks for at least 6 to 8 hours until the scheduled procedure.
• Please be here at the PULMONARY UNIT, 3rd floor (Building C) 1 hour & 30 mins prior to the procedure.
• Should you cancel or reschedule your procedure, please inform us & your attending physician ahead of time or a day before of your schedule.
Office Hours: Mondays to Saturdays, 8am to 5pm (except holidays). Contact #: 255-8000 local 76240; 0968 875 1324.
Non-Office Hours: Please proceed to Pulmonary Dept 4th Floor Dept 4th Floor Building B or you can contact, 255-8000 local 76493/76495; 0968 875 1324.
PRICE:
BRONCHOSCOPY PACKAGE
OUTPATIENT = PhP 25,277.00
INPATIENT = PhP 30,332.00

ALVEOLAR LAVAGE PACKAGE A

OUTPATIENT = PhP 8,468.00
INPATIENT = PhP 10,161.60
February 16,2026 update from Maam Canceran, Lorna B. on February 14,2026 at 12:54 PM through Pulmonary Related Inquiry (teams)

The TB DOTS Unit provides the following services:
Enrollment for TB treatment (free anti TB medications c/o DOH)
Continuation of treatment (for patients enrolled elsewhere who want to transfer to CHH DOTS Clinic)
TB preventive therapy
Diagnostics – sputum AFB smear, sputum GeneXpert processing, PPD (with corresponding fees)

To enroll in the TB DOTS Program, please prepare and present the following:
A National Tuberculosis Program (NTP) Referral form or a referral written on a prescription pad from your attending, referring, or requesting physician
Your PHILHEALTH number
If you are not yet a PHILHEALTH member, our nurse can assist you by referring you to the PHILHEALTH personnel inside Chong Hua Hospital.
Official test results, such as chest X-ray, sputum GeneXpert, and other laboratory results.
We accept both inpatient referrals (from admitted patients) and outpatient referrals (from the doctors at Medical Mall and non-Chong Hua Hospital accredited physicians).

We accept walk-in referrals from 10:00 AM to 6:00 PM, with a cut-off time of 4:00 PM.
For succeeding visits, you will be scheduled according to your treatment plan.
You may also schedule a consultation whenever needed if you experience side effects from the treatment (medication).
Unit Visit Procedure
TB DOTS Clinic Process Guide
Reason for Visit: When you arrive, the nurse will ask about the reason for your visit.
For Enrollment: If you are enrolling in the TB DOTS program, please provide your NTP Referral Form or a referral written on a prescription pad by your attending physician, along with your diagnostic results (chest X-ray, lab tests, GeneXpert, etc.).
Vital Signs & Registration: The nurse or nursing assistant will check your vital signs and weight and register you in the HIS system. Please present one valid government-issued ID.
Orientation & Consent: The nurse will explain the TB DOTS procedure, services, and fees and ask you to sign a consent form for enrollment.
Waiting Area: After the orientation, you will wait while the nurse informs the resident in charge.
Consultation & Treatment Plan: The resident doctor will conduct a consultation. Afterward, the nurse will discuss your care and treatment plan.
Billing & Payment: The nurse will provide a charge slip and guide you to the Billing Office for payment.
(Best option for payment is at 5th Floor Bldg. C OPD open until 5 PM. After 5 PM, proceed to the Main Billing Department at Ground Floor.)
Medication & Follow-Up: Return to the center to receive a two-week supply of TB medication and schedule your next follow-up visit in two weeks. You will also receive a TB DOTS brochure for reference.
Follow-Up Visits
The nurse will retrieve your chart, check your vital signs and weight, and have you wait for your consultation.
The resident doctor will assess your treatment progress and any side effects of the medication.
You will receive a charge slip for payment at the Billing Office.
Return to the center to receive another two-week supply of TB medication and schedule your next visit. This continues until your treatment is completed.
Initial Visit (No Referral / Walk-In Patients)
The nurse will check your prescription for diagnostic tests (e.g., Gene Xpert) and guide you on proper sputum collection.
You will be directed to the Laboratory Department for test payment and specimen collection.
Once results are available, return to your attending physician for consultation.
Mantoux (PPD) Test Process
Present your doctor’s order for the test. The nurse will validate it and direct you to the Billing Department for payment.
After payment, return to the center for the procedure:
Pediatric patients: The pediatric resident will perform the test.
Adult patients: The nurse will perform the test.
You must return 48 to 72 hours later for the test reading.
You need to buy the PPD reagent from CHH Pharmacy or an outside pharmacy.
Visit the unit from Monday to Wednesday to avoid test readings falling on a weekend.
Regular TB Medicine Pick-Up
Patients are required to visit the center every two weeks for TB medicine refills.
During each visit, the resident will assess for side effects or compliance issues with TB medication.
If any adverse reactions occur, you will be advised to consult your attending physician.
NOTE: The nurse will call you a day before your next visit as a reminder.
Price
Enrolment fee* – P400.00 (Estimated only)
Consultation fee (succeeding visits)* – P200.00 (Estimated only)
*Excluding the diagnostic fees

We accept the following mode of payments:
Cash
Debit Card
Credit Card

Acne and Acne scars treatment
Anti – aging and facial care
Botox Injection
Treatment for Excessive Sweating
Eyebags and Double Chin Reduction
Face and Neck sculpting
Intralesional Steroid Injection
Non-Surgical Face Lift
Permanent Hair Reduction
Skin Resurfacing
Skin Tags & Warts removal
Skin Tightening
Tattoo Removal
Underarm Whitening
Melasma/Freckles/Age Spots
Varicose Veins Treatment or sclerotherapy
Chemical Peel
Keloid Hypertrophic Scar Treatment
Facial Telangiectasia
Facial Care Service
Plastic Surgery

The patient must be first consulted by the doctor affiliated with CHH Aesthetics Center. Then, the doctor will schedule the desired procedure.
We highly recommend that the patient contact us through text at least a day before the visit so that the unit can send the patient the detailed schedule of the assigned doctor.
Consultation is on a first-come, first-serve, walk-in basis only. No appointments.
Consultation is priced at P735.
For inquiries regarding doctors' schedules outside of CHH Aesthetics Center, the patient may contact their respective secretaries:

CHHM Aesthetics Center accepts insurance. However, there will be a facility fee of P225.00 per consult.
Procedures are subject to HMO coverage and approval. The patient must call the Aesthetics Center first to check coverage for insurance.
Please bring LOA and 1 valid ID.

Please be advised that the Aesthetics Center may not be able to schedule a treatment immediately following your consultation, as our schedule is usually booked in advance by other patients.
We highly recommend the patients come as early as possible since we might have multiple procedures on that day. Scheduled procedures for the day are still on a first-come first-served basis.

Patients must consult with affiliated Aesthetics Center Dermatologists before any procedures
Aesthetics Center offers a limited line of products for sale.
Nurses and other staff cannot recommend treatment to patients.
All procedures except for basic facials are performed by Board Certified Specialists Dermatologists
For treatment sessions, the number of sessions will vary depending on your skin’s condition and its response to the treatment. Please talk to your doctor.
ART CLUB
What are the Services Offered
Free HIV Rapid Test*
Free HCV Rapid Test*
Free Syphilis Rapid Test*
Free Condoms and Lubricants**
Free Antiretroviral medicines to all People living with HIV*
Free Opportunistic infections (OIs) medications*
Free Hepatitis B medication*
Free Antiretroviral medicines for Post Exposure Prophylaxis (Occupational injury only).*
Offers OHAT (Outpatient HIV/AIDS Treatment) Package by PhilHealth
* subject to availability/allocation from the Department of Health

Dr. Elfleda Hernandez
Dr. Arlene Macabaya
Dr. Christina Tan
Dr. Evelyn Alesna
Dr. Faith Villanueva
Dr. Chatie Olasiman
Dr. Mitzi Maria Chua
Dr. Merrill Van Yu
Dr. Bryan Albert Lim

Yes, to ensure and maintain privacy and confidentiality, we encourage the patients to set an appointment.
The patient may contact the unit through call or text message to set an appointment.

For new patients:
· Confirmatory result (SACCL or RHIVDA)
· Latest laboratory results
· Referral letter from an Infectious Disease Specialist. Kindly refer to the list of doctors above (#2).
If you wish to transfer to our treatment hub, please bring the following:
· HTS Client Referral Form/ Referral letter from your previous treatment hub
· Confirmatory result (SACCL or RHIVDA)
· Latest laboratory results
· Photocopy of your Regimen Booklet
WELLNESS CENTER

For new clients, a list of basic exercises will be given to them valid for 2-3 weeks. They are guided by coaches accordingly and depending on familiarity with exercises and/or machines. Once the clients are capable, coaches will cater to other clients or may offer higher/advanced types of exercises.
Personal (one-on-one) training is not offered. Coaches are available for guidance and support.
Regular Fitness Program
Use of Gym Facilities
1 session of nutritional counseling
Shower & Locker (Lost locker keys will cost P500 plus affidavit of loss) (Clients also will need to bring their personal toiletries and towel).
Sauna & Steam Bath
Fitness Classes
Dance Fitness (eg. Zumba) - P200/session *schedule varies
Yoga - P200/session *schedule varies
Use of Activity Room - P500 for 2 hours (e.g. dance practice etc.)

Yes, we accept walk-ins.

Regular Fitness Program
1 month P1,600
1+1 month P3,200
4 months P4,800
6 months P6,600
12 months P12,000
Daily Use (1-time entry) P257.50
Dance Fitness (e.g. Zumba) P200 *schedule varies
Yoga P200 *schedule varies
Use of Activity room P500 for 2 hours (e.g. dance practice etc.)

Follow the Chong Hua Hospital Parking Policy.
Psychological consultation is not offered in the Wellness Center.
For clients coming from Rehab Medicine of CHH, a referral letter from their doctor is required. During the program, they will be assisted/guided by a Physical Therapist.
For clients with medical issues/concerns, a doctor’s clearance is required before use of the gym. Clients under the age of 18 will need clearance by a pediatrician/doctor and must be accompanied by their legal guardians
Drinking water is provided, clients are encouraged to bring their own water bottles.
Please follow Freezing/Suspension policy
REHABILITATION MEDICINE

CHHM Rehabilitation Medicine provides physical and occupational therapy; designed to implement personalized, maximally effective, comprehensive rehabilitation programs for medical, industrial, sports, and other neuromusculoskeletal-related injuries.
CHHM Rehabilitation Medicine offers consultation before the start of initial therapy.
CHHM Rehabilitation Medicine is NOT affiliated with Cebu Rehab Medics Inc.

Rehabilitation services include, but are not limited to:
Physiatric evaluation and diagnosis by the PM&R specialist
Physical Therapy (PT) Services
Electrical modalities
Transcutaneous Electrical Nerve Stimulation (TENS)
Interferential Current (IFC)
Ultrasound Therapy
Combination Therapy
Laser Therapy
Shockwave Therapy
Light Therapy – Infrared Radiation
Cold Therapy/ Cryotherapy
Shockwave Therapy
Mechanical
Intermittent Cervical Traction
Intermittent Lumbar Traction
Intermittent Pneumatic Compression System
Therapeutic Exercises
Manual Therapy/ Manipulation
Sports/ Athletic Management
Occupational Therapy (OT) Services
Splinting (hands only)
Ultrasound Therapy
Vitalstim, Dysphagia Program
Cognitive and Perceptual Intervention
Speech and Language
Therapeutic exercises
Activities of Daily Living (ADL) Retraining
Work Hardening Program
Home/Environmental Modifications

The following doctors are holding a clinic/consultation at Rehab Medicine.
Consultation fee is P600.
Other affiliated doctors:
Dr. Mary Jeanne O. Flordelis
Dr. Jorgen Y. Lim
Dr. Jeremy Flordelis

For 1 area, the duration ranges from 45 mins to 1 hour.
For 2 or more areas, the duration is more than 2 hours.
Note on the therapy:
Different physical or occupational therapists might be assigned depending on available schedules.
The patient is allowed to choose/request a therapist he/she prefers depending on the available schedules of the therapist.

The doctor’s consultation fee is P600.00
Rates for PT/OT treatment vary depending on the doctor’s orders/management.
Charging based on PER DIAGNOSIS per treatment.
Discount for Senior Citizens is automatically applied.
For PWD patients, please bring a government-issued ID to present during payment.
Home Service PT charge is currently not available.
NOTE: Charging based on PER DIAGNOSIS per treatment.

Charging
Proceed to Rehab Medicine to get a charge slip
Settle payment at the cashier located at Renal Unit or Eye Institute (5th floor Hospital Building) until 5 pm.
Payments after 5 pm will be settled at Billing Section Upper Ground
Certificate of Attendance
Certificate of attendance will be given upon the request of the patient after he/she finishes the therapy sessions required by the Rehab Doctors.
A Medical Certificate is available upon request of the patient, through the rehab doctor.
Scheduling for Treatment
After consultation, the patient will then be recommended for therapy. The patient will now schedule through the unit assistant for future therapy sessions, subject to schedule availability. This is listed/noted on their personal appointment booklet
Patients are encouraged to arrive at least 30 minutes before their scheduled therapy time to process billing etc.
In the event a patient is late, the patient has the option to continue therapy however at a shortened time or advised for re-scheduling. No extension to the next hour is allowed.
In the event a patient wants to cancel or reschedule, the patient must inform rehab as soon as possible. Contact numbers are available in their appointment booklet.

Please call Rehab Medicine to ensure updated insurance coverage.
Benlife
Carehealthplus
Cocolife
Eastwest
Etiqa/Asianlife
Flexicare
Generali
Getwell
HMI
HPPI
I-Care
Intellicare
Kaiser
Life & Health
Maxicare
Medasia
Medicard
Medocare
One Coop
Pacific Cross
Philcare
Valucare
Wellcare

Comfortable workout clothing or loose-fitting clothes as well as sneakers or rubber shoes are best. Clothing that allows you to expose the skin in the area being treated is preferred, but not required.
CHHM Rehabilitation Medicine is currently affiliated with educational institutions, thus interns will be rotating and shadowing physical and occupational therapists. They are guided by their respective clinical instructors and are monitored by our therapist.

Executive Health Unit (EHU) is a specialized healthcare service designed for high-level executives, business leaders or individuals with demanding professional roles. The unit offers personalized, comprehensive health assessments, preventive care and medical services tailored to meet the unique needs of every busy individual.

EHU/ECU created a package to screen and detect most diseases in its earliest stage. The plan includes Laboratory Examinations and other Special Procedures. All the exams are arranged to be accomplished in less than a day.
EHU/ECU Plan 1 (Basic Health Check-Up
EHU/ECU Plan 2 (Cardiovascular Check-Up)
EHU/ECU Plan 3 (Comprehensive Check-Up with Treadmill Stress Test)
EHU/ECU Plan 4 (Comprehensive Check-Up without Treadmill Stress Test)
EHU/ECU Plan 5 (Kidney Plan)
EHU/ECU Plan 6 (Diabetic Panel)
EHU/ECU Plan 7 (Women’s Health Check-Up)
EHU/ECU Plan 8 (Sports Cardiology)
*** additional tests may be added per request or upon the recommendation of our in-house doctor or your attending physician.

EHU can arrange appointments with our in-house doctors, preferably prior to your appointment and once your test results are available.

Results of your examinations and procedures will be prepared by our staff and are readily available after three working days except with biopsy procedures which will be completed in five working days. The EHU staff will inform you if the result is ready for pick or may opt through courier. The tests can also be viewed using the hospital’s portal app.

HMO coverage for executive checkup depends on the premium and benefits provided in your HMO account. You may contact your HMO and inquire about your benefits. Once approved by your HMO, they will contact EHU to schedule you on your available time.
Other HMO companies will provide you with a letter of guarantee addressed to Chong Hua Hospital either in Cebu or Mandaue and please bring this letter to your appointment schedule.

BLOOD CHEMISTRY TESTS – Fasting is mandatory at least 10 hours prior to blood extraction. You may drink sips of water but there should be NO CALORIC INTAKE.
STOOL OCCULT SAMPLE- If your plan requires you to submit a stool sample, please be reminded that red meat and foods containing iron should not be consumed for at least three days prior to your appointment schedule.
URINE SAMPLE- Collection of urine samples can be done within the hospital premises. There is no need to collect the sample at home unless a 24-hour urine collection is requested.
24 HOUR URINE COLLECTION (This test is collected if your doctor requires this test done. If not indicated, NO need to follow the steps written below:
STEPS FOR 24 HOUR URINE COLLECTION
Prepare 3 pieces of clean and empty 1-liter water bottles.
Place a label on each bottle containing the patient’s NAME, BIRTHDATE, DATE & TIME of the start of urine collection.
Disregard the first urine sample, then start timing for the next 24 hours.
All urine voided thereafter must be collected completely and placed inside the prepared clean water bottle. Take care not to spill the urine. A clean plastic funnel may be used for this purpose.
Consecutive urine samples collected may be added to the previous samples in the same bottle. Cover bottles tightly. Keep it in a bucket with ice to keep it cool.
A REQUIRED blood sample for plasma creatinine is extracted at the 12th hour of the urine collection.
Submit all urine collected for 24 hours.
Keep the bottles cool, ideally placed on ice during transport to the laboratory.
TRANSVAGINAL ULTRASOUND AND PAP SMEAR- If this test is included in your package or requested by your doctor, please avoid sexual contact for at least three days. If you have your period, you may opt to reschedule the said procedure.
IMAGING (ULTRASOUND, SCAN OR MRI) – If any of the following tests is requested, kindly take note of the following:
WHOLE ABDOMEN/UPPER ABDOMEN ULTRASOUND/CT SCAN OR MRI – 4-6 hours fasting is required
LOWER ABDOMEN ULTRASOUND OR SCAN – Fasting is not required but you may be instructed not to void for a few hours in some of the test procedures. Ask the staff regarding this test.
BREAST ULTRASOUND/MAMMOGRAM – No preparations needed but preferably 2 weeks after menstrual period.
TREADMILL STRESS TEST (CARDIO EXERCISE) – This is a special non-invasive cardio procedure which requires patients not take beta blocker medications at least two days before the procedure. Please inform the staff of your current medications prior to the appointment or procedure. In performing this procedure, it is best to wear comfortable clothes like the following:
Jogging or loose pants or shorts
T-shirt
Rubber or running shoes
Extra clothes or face towel
PULMONARY FUNCTION TESTS – This test is often included in an executive checkup to assess health and respiratory function. If this test is part of your plan, you need to have some preparation prior to conducting the procedure. This test will be rescheduled if you are developing respiratory symptoms.
Eat a light meal.
Avoid smoking for at least 12 hours before the test.
For patients using respiratory inhalers or nebulizing medications, please put on hold any inhalers or nebulization medication for
12 hours for inhaler medications
4-6 hours for nebulization medication
Wear comfortable clothes and remove tight belts.
Remove nail polish and nail extensions.
BONE DENSITOMETRY – this procedure requires you NOT to take any dairy or milk products and pastries including calcium supplements at least 24 hours prior to your scheduled procedure.
EYE EXAMINATION PROCEDURE/TESTS – if an eye checkup is part of your plan, kindly bring your reading glasses if you have for proper evaluation of your vision.

For the actual cost of the package, please contact our EHU specialist to provide you with a tailor-fit quote suited to your needs, convenience and affordability.

Clinical Nutrition: For both inpatient and outpatient care,
can we decide which location they will visit for outpatient services?
Cebu –Weekdays: DTEC Center, 2nd Floor, Building C
Weekends & Holidays: Food and Nutrition Service Office, 2nd Floor, Building D
Mandaue – Lower Ground Floor Medical Arts Building

Nutrition Consultation for the following conditions:
Diabetes (Type 1, Type 2, and Gestational DM)
Gastrointestinal Disorders
High Blood Pressure and other Cardiovascular Conditions
High Cholesterol and High Uric Acid Problems
Metabolic Disorders
Renal Disease
Children and Teenagers with Food or Weight Issues
Nutrition Support
Pediatric Management and Family Education for the Neonatal Population
Weight Management
Pulmonary Diseases
Cancer Nutrition
Women’s Nutrition Management
Nutrition Management for Cardiac and Pulmonary Rehabilitation
Food Service Operations:
The Food and Nutrition Services will provide one (1) meal for breakfast, lunch, and dinner for all admitted patients. In addition, one AM and PM refreshment/snacks will be provided for selected patients based on diet orders as part of meal provision.
Patients can also request additional meals for their significant others/watchers, with a corresponding charge of 200 pesos per complete meal.
For 24/7 inquiries or to place an order, please contact:
Cebu: 751-106 / 751-107
Mandaue: 8140
The cut-off time for placing meal orders is 7:00 PM.
Meals for admitted patients
All patients on NGT Feeding are provided with Oral Nutrition Supplements, prepared by the dietary department Enteral formula is made from commercial products in the food and Nutrition Services according to the physician’s diet order. The enteral formula can also be prepared from commercial products bought and brought to the department by the patient or significant others facilitated by the nursing staff.

Preferably, patients will need a referral from their APs. If there is no referral, the patient will be assessed by the dietitian, considering medical prescription and laboratory results.

Food and Nutrition Services is offering face-to-face and virtual nutrition consultations. To book an online consultation, please visit TeleNutrition Consult using https://www.chonghua.com.ph and go to Patient Portal. Register and Set a Schedule for your desired date and time or you may call us at local 751107 (Cebu) and 8140 and 8141 (Mandaue) for further inquiries. TeleNutrition Consults is available from 8 am – 4 pm every Monday to Sunday.

Outpatients can purchase over the counter (OTC) medications and/or prescription medications upon presenting a complete prescription. Outpatients can also request for extemporaneous compounding (e.g., paper tablets, powders, and oral solutions) as prescribed by a physician for a minimal fee.

Written Prescription
To purchase prescription medications, please present your handwritten or computer-generated order and instruction on prescription forms from your licensed physician or dentist.
A complete prescription contains the following:
Date of Prescription
Patient’s Information: Name, Date of Birth and Address
Inscription: Generic name, Brand name (if any) enclosed in a parenthesis after the generic name and Dosage strength and formulation
Subscription: Quantity prescribed and other instructions to the pharmacist
Transcription or Signa: Dose, Route, Frequency (and timing), Duration and Other instructions for the patient
Prescriber’s Information: Name and signature, PRC license, PTR no. (if applicable) and Valid S2 license (for controlled and regulated drugs)
Electronic prescriptions
Electronic prescriptions may either be printed out or sent via email to:
Antibiotics, anti-infectives, and/or antiviral preparations should be prescribed using a separate electronic prescription which are valid for one (1) week after its issuance.

Price quotations for insurance or financial/medical assistance may be generated by the Pharmacy.
We offer discounts (up to 18.5%) on all cash and credit card payments
We also offer senior citizen or PWD discount (20%) on all medicines.

We accept cash and credit cards. GCash and PayMaya payments are NOT yet available.

Depending on availability, outpatients may purchase the following:
A complete prescription for a dangerous drug contains the following:
Date of the prescription - Prescription is valid for 2 months from the prescription date.
Patient’s Information – Name, Date of birth and Address
Inscription - Only one dangerous drug per prescription, Generic name, Brand name (if any) enclosed in a parenthesis after the generic name and Dosage strength and formulation
Subscription - Quantity prescribed (both in words and numerical equivalent), Quantity should not exceed thirty (30) days supply per prescription and other instructions to the pharmacist
Transcription or Signa – Dose, Route, Frequency, Duration (if applicable), Other instructions for the patient, the instruction “Take as directed, Take as required, or A.D.” is not allowed.
Prescriber’s Information - Name and signature, Complete business address, PRC license, PTR no. (if applicable) and Valid S2 license
The following should be presented to the pharmacy.
Special Prescription Form for Dangerous Drug (SPFDD) more commonly known as “yellow prescription” for controlled drugs, or an Ordinary Prescription Form in triplicate copies for regulated drugs
1st of triplicate prescription – Pharmacy copy
2nd of triplicate prescription – Patient’s copy
Valid government ID of the patient and/or significant other
Authorization letter (if purchased by the significant other)
An authorization letter is not required if the patient is not yet of legal age and has a special condition affecting his/her mentality and/or ability to write

Unused medicines can be returned within 7 days, except for Cold Chain Drugs.
Unused medicines, if unopened and kept properly stored, may be returned upon presentation of the following:
Official receipt
Credit Card Transaction slip (for credit card transactions)
Valid identification card of the person claiming the refund (for transactions worth 500 pesos and above)

Please refer to the official Chong Hua Hospital bank accounts for payments:
ACCOUNT NAME: ASOCIACION BENEVOLA DE CEBU, INC
METROBANK (MBTC)
Acct. No. 0413-0050-6060-5
Swift Code: MBTCPHMM
Branch Name: Fuente Osmeña
BDO Unibank, Inc. (BDO)
Acct. No. 000-7700-3670-8
Swift Code: BNORPHMM
Branch Name: Cebu - Magallanes

Credit Cards - Swipe at our terminal or pay online.
Checks - Manager's or Cashier's Checks accepted. Manager's Checks are as good as cash. Write the payee as: CHONG HUA HOSPITAL.
Bank Transfer - Pay via bank transfer (to our account number) or online.

Yes, Chong Hua Hospital accepts both international insurance and local HMOs, subject to accreditation and coverage policies:
International Insurance - If your international insurance is accredited with Chong Hua, the covered amount will be directly deducted from your bill. If not, we can advise for reimbursement, or they find a local handler that is accredited with us.
Local HMO - You can use multiple HMOs (more than 2) with a Letter of Authorization from each. Coverage depends on the HMO's calculation. We can check if your HMO is on our list.

Yes, Chong Hua Hospital accepts various forms of government assistance and discounts:
We accept LOA from DSWD and PCSO.
We also accept DOH MAIP and CHAMP and other government agencies on a case-to-case basis.
PhilHealth coverage depends on the final diagnosis of the patient. It can be availed as Outpatient with minor operation / procedure. Admission should be at least 24 hours in order to avail of PhilHealth discount.

For any billing concerns while admitted, and discharged patient/SO may send an email to
Chong Hua Mandaue
chhm_billing@chonghua.com.ph
Chong Hua Fuente
chhf_billing_@chonghua.com.ph
Outpatients who prefer to pay thru bank transfer or credit card, they may send the proof of payment / payment slip to the following:
Fuente
chhf_billing_@chonghua.com.ph
Mandaue
chhm_billing@chonghua.com.ph
Additional note on payments:
Once the partial payment is confirmed by the Cashier, it will be posted to the patient's statement of account, which can be viewed in the ChI app.
A scanned copy of the Official Receipt (OR) can be sent via email upon request once the partial payment is confirmed by the cashier. The original copy of the receipt is kept by the cashier and can be claimed in person at the cashier's office.

Guidelines for Requesting a Statement of Account (SOA) for a Deceased/Expired Patient
To request the Statement of Account (SOA) for a deceased or expired patient, the significant other or an authorized representative must personally visit the hospital and present the following required documents to establish their relationship with the patient and verify their authority to make the request:
Required Documents:
Birth Certificate of the Significant Other
Must be an original or certified true copy.
Serves as proof of identity and familial connection.
Birth Certificate of the Mother or Father
(Only required if the deceased/expired patient is the grandparent of the significant other)
Must be an original or certified true copy.
This will confirm the relationship line from the significant other to the deceased.
Specifications:
If the deceased patient is the maternal grandparent, submit the mother's birth certificate.
If the deceased patient is the paternal grandparent, submit the father's birth certificate.
Authorization Letter
Must be signed by the mother or father of the significant other.
Must clearly authorize the significant other to request and claim the SOA on behalf of the family.
Include a valid ID copy of the authorizing person.
Specifications:
If the deceased is a maternal grandparent, the letter must come from the mother.
If the deceased is a paternal grandparent, the letter must come from the father.
Must include:
Full name of the authorizing party and their relationship to the deceased
Full name of the authorized person
Date and signature
Valid Government-Issued ID of the Significant Other
Must be unexpired and clearly show the person's name and photo.
Acceptable IDs: Passport, Driver’s License, National ID, Voter’s ID, SSS/GSIS ID, etc.
Valid Government-Issued ID of the Mother or Father
(Only if submitting an authorization letter)
Must match the details in the birth certificate and the authorization letter.
Must be unexpired and legible.
Valid Government-Issued ID of the Deceased/Expired Patient
Any ID that can verify the identity of the deceased (e.g., hospital records, old IDs, senior citizen ID, etc.)
If no valid ID is available, please coordinate with the hospital’s records department for possible alternatives.

Check Refund and Card Chargeback processing lead time is normally 5 - 10 Working days from the receipt of the request for refund. Processing lead time includes refund approval, check issuance and chargeback slip preparation, and routing these documents for signature. You may call (032) 255-8000 local 75125 for details of the chargeback.
Refund through card chargeback will depend on your respective banks and bank cut-off. This normally takes 2 to 8 weeks for transactions to reflect in your bank statement or credit card statement.
Note: The 5-10 WORKING days lead time is for our internal process (Chong Hua Hospital). The additional 2-8 weeks lead time is for the bank to process the chargeback and the actual reversal to the cardholder’s account.

You will receive a text message from either Chong Hua Hospital - Fuente or Chong Hua Hospital – Mandaue once check is available for pick-up.
You may call (032) 255-8000 local 75125 to check the status of your refund.

If you are the check payee, please bring a photocopy of your valid ID.
If you are an authorized representative, please bring an authorization letter, photocopy of the payee’s valid ID, and the authorized representative’s valid ID.

To process your check or card chargeback refund, please proceed to
Fuente: Disbursement Office on 3rd Floor Building D.
Mandaue:
Billing office @ UG Floor CHHM Medical Arts Building – Refund NOT related to government assistance
Credit and Collection Office @ 5th Floor Chong Hua Hospital Mandaue - Medical Arts Building – Refund related to government assistance
Once you receive the check:
Check payee may encash the check at any METROBANK.
The nearest MBTC Bank is located at Chong Hua Medical Mall located at the back of Chong Hua Hospital in Fuente.
The nearest MBTC Bank is located near Chong Hua Mandaue is located at Parkmall.
Check payee or authorized representative can deposit the check to the payee’s savings account in any bank.

How do I process my refund?
You can process cash refund if the refundable amount is P20,000.00 and below for payments received in cash, bank transfer or check payments. The refundable amount of more than P20,000.00 is already in the form of a check.

Yes, but a 3% service charge will be deducted from the refundable amount. The service charge pertains to the rate deducted by the bank for debit/credit card transactions.
For a refundable amount of P20,000.00 and below, cash may be claimed from the billing cashier.
For a refundable amount of more than P20,000.00, a check will be issued.

Yes, we can off-set your refundable amount to your current bill/payable.
If refundable is attributable to government assistance
Please proceed to the Disbursement Office at 3rd Floor Building D for CHH - Fuente or to the Credit & Collection Office at 5th Floor CHHM Medical Arts Building for CHH - Mandaue.
You will be given the Patient’s SOA with approval for Refund Offset. Once you receive this, you may proceed to Billing/Cashier to facilitate the Refund offset.
If refundable is attributable to your own payment, you may proceed directly to the billing section to request off-set to your current bill/payable.

No. As long as the account can still be accessed and validated in the system. We can process the refund any time.

Yes, only if you provide supporting documents (medicine receipts, payment to doctors etc.) within the period indicated in your statement of account covered by the government assistance or if you get confirmation from the government agency issuing assistance that excess payment to the hospital will be given to the patient and will not be returned to the government agency.
Another option, that you can benefit from the excess payment is to offset the refundable amount to your future laboratory, out-patient, in-patient, ER or Pharma transactions.
Please note, government agencies will normally issue a Letter of Guarantee only to the extent of the patient’s outstanding balance to the hospital. It will not issue more than the patient’s payable to the hospital.

We help facilitate all HMO related concerns for both inpatient and outpatient services.
For Out-patient: We facilitate the issuance of LOA for consultation and diagnostic procedures.

Health Maintenance Organization (HMO) Card
Company ID and or any valid Identification card

Health Maintenance Organization (HMO) Card
Company ID and or any valid Identification card
Direct-To-Room Order
Pre-approval LOA from the patient’s HMO provider especially if the patient has early elective procedures. (With this, the HMO provider would be able to apprise their coverage prior to the admission.)

Health Maintenance Organization (HMO) Card
Company ID and or any valid Identification card
Doctor’s Name

Health Maintenance Organization (HMO) Card
Company ID and or any valid Identification card
Doctor’s request with supporting diagnosis

In Chong Hua Hospital Cebu (CHHC), Outpatient LOA's can now be secured in OP HMO counter at Bldg AB Lobby across Pharmacy
In Chong Hua Hospital Mandaue (CHHM), Outpatient LOA can now be secured in OP HMO counter at Upper Ground Floor, Admitting Section

To know more about the coverage, you may communicate with your HMO provider for confirmation or verification of coverage. Kindly note that in-patient and out-patient approvals will be subject to verification based on the diagnosis provided by the doctor, in accordance with the member's policy

Chong Hua Hospital (CHH) HMO cannot issue an LOA to all insurances, in which Outpatient benefits are clinic-based.
Requesting doctors must be accredited with insurance.
Society of NEUROLOGY and UROLOGY are not affiliated with any insurances, with this, the Issuance of LOA for Consultation is not possible.
Before obtaining the Letter of Authorization (LOA, please ensure that you know your doctor, as their information is needed for the issuance of the LOA.
Patients may also ask for a list of doctors at the information desk and call the secretary for an appointment.
For International Insurance:
The patient’s insurance should have a direct billing agreement with Chong Hua Hospital. If not, the insurance may work with any accredited local partners for the issuance of the guarantee of payment.

Out-patients can avail of PhilHealth (PHIC) coverage for the following services:
Day Surgeries - including non-emergency surgical procedures ranging from minor to major operations, where patients are safely sent home within the same day for post-operative care (e.g. Endoscopy, Colonoscopy, Debridement, Ultrasound Guided Biopsy, Eye procedures, Excisions, Ingrown removal, Implant removal, IJ catheter insertion, etc.)
Radiotherapy and Chemotherapy
Hemodialysis
Outpatient Blood Transfusion
RT PCR Testing
Note: Immunohistochemistry tests (e.g Cd31, Cd3, Ck7) and all laboratory or diagnostic tests alone
are NOT covered for outpatients.
In addition, admitted patients who meet the Philhealth criteria may also be eligible for PhilHealth (PHIC) deductions.

For PHIC members
Philhealth Benefits Eligibility Form (PBEF) signed by member
On the day of the procedure, the PBEF with 'YES' eligibility will be generated as required by PhilHealth. The patient must present their PhilHealth ID, Member Data Record (MDR), or PhilHealth number—whichever is available—along with a valid government-issued ID for identification purposes.
The Claim Signature Form (CSF) must be signed by the member. If the member is employed but the PBEF eligibility result is 'NO,' the CSF must be signed by the employer.
Philhealth Receipts if needed (for individually paying members)
Marriage Contract, Birth Certificate, joint affidavit, IDs if needed.
For NON-Members
The patient must be registered with PhilHealth within the confinement period. Bring a furnished PMRF form and a birth certificate to any PhilHealth branch that accepts membership applications (i.e. SM, Robinsons, Golden Peak, etc.).

Signing of PHIC forms in behalf of the patient
Supporting documents establishing the relationship to the member/patient must be provided. The representative must also be of legal age.
Sample:
Birth Certificate of patient and Marriage Certificate – if patient is minor and if spouse who signed the CSF is not the member
Birth Certificate of Member- if parents would sign the CSF in behalf of member
Birth Certificate of Member and Sibling- if sibling would sign the CSF in behalf of the member
Changing of Civil status
Fill out the PMRF, attach the marriage contract with the registry number, and submit it to the PhilHealth office for updating within the confinement period.
Adding additional dependent
For Spouse: Fill out the PMRF, attach the marriage contract with the registry number, and submit it to the PhilHealth main office within the confinement period.
For children: Fill out the PMRF, attach the birth certificate with the registry number, and submit it to the PhilHealth main office within the confinement period.
For a newborn child: Fill out the PMRF, attach a certified true copy of the Live Birth signed by the attending physician, medical records clerk, and parents, then submit it to the PhilHealth office within the confinement period.
Refund
The hospital has 60 days from the date of discharge to process and submit claims to PhilHealth. Similarly, PhilHealth has 60 days from the date of receipt to review and pay the claim. It is advisable to follow up on the refund after four months from the date of discharge.
PhilHealth also informs its members through their registered mobile number when the claim payment has been made.
You can follow up on the status of your refund using the following numbers:
Chong Hua Hospital Mandaue- (032) 233-8000 local 8569
Chong Hua Hospital Cebu- (032) 255-8000 local 75125

For Philhealth’ s latest updates, circulars, and advisories, you can visit https://www.philhealth.gov.ph/

Government Financial Assistance
Philippine Charity Sweepstakes Office (PCSO)
City Hospitalization Assistance and Medicines Program (CHAMP)-for Cebu City residents only and processing is exclusively at Chong Hua Hospital- Cebu
Department of Social Welfare and Development (DSWD)
DOH MAIFIP- Medical Assistance to Indigent and Financially Incapacitated Patients
PhilHealth Assistance for Z benefit package
Kidney Transplant
Coronary Artery Bypass Grafting (CABG)
Breast Cancer
Other possible financial assistance accredited by Chong Hua Hospital
Private NGOs partnered with Chong Hua Hospital
Ramon Aboitiz Foundation Inc
I Can Serve Foundation (Breast Related Cases)
Red Foundation
Hearts of Gold (Cardio Cases)
Chong Hua Hospital Service Case Program (Cases According to Doctors-in-Training)
Inpatient
Outpatient
OBS Package (Refer to Outpatient Services for more details about OBS Package)
Violence against Women and Children – VAWC Desk
Care Navigators- multidisciplinary case management for discharged patients with psychosocial needs
Special assistance:
Locating family members of patients who do not have an SO upon admission
Emergency Room Patients (Critical & Accident)
Mentally incapacitated patients
Locating of family members of cadavers stored at the morgue for more than 24 hours
Receiving and distributing food and non-food donations from companies and private individuals

We receive walk-in patients

Government Financial Assistance
Please see the attached leaflet
CHH Service Case Program
Patient must be properly endorsed by a consultant to Charity OPD
Requirements will be given during the interview
Outpatient discounts – The patient must have a referral letter from the referring hospital’s social service unit/ case summary or certificate of indigency from the local social welfare unit
OBS Package
Please see the attached leaflet

Criteria of Eligibility (Charity Patient)
Criteria of Eligibility (Charity Patient)
*** any one of the following
A patient or family who are the "working poor", those with full-time work but their income is not sufficient to meet their health needs in full.
Patients with acute financial needs, who are uninsured and do not have adequate financial resources to pay in full for necessary health care services provided by the hospital.
A patient who is certified as indigent by a municipal social worker, in his/her absence, either the barangay chairman, municipal/city health officer, medical social worker or chief of the nearest district, city or provincial hospital.
Patients cannot afford to pay his/ her medical needs.
A patient or family who cannot provide for the basic food and non-food requirements, which is called the poverty threshold.
Patients who are differently-abled or have physical/mental disabilities or limitations
Patients who have no known family relatives or guardians
Patients who are orphans, ‘senior citizens’ war veterans, or widows with no concrete source of financial support.
Patients coming from geographically isolated and depressed areas (GIDA)
Patients dislocated from their homes or communities as a result of disasters or calamities caused by nature, by accidents or by human failures or intentions. (e.g. inclement weather and violent climate disturbances, typhoons, floods, droughts, fires and wars or armed conflict, among others); and
Patients belonging to economically disadvantaged or marginalized ethnic groups or indigenous cultural communities (ICCs)
Patients who were abandoned /abused and neglected.
(DOH, Administrative Order No. 51-As.2000)

CHONG HUA HOSPITAL FUENTE
CHONG HUA HOSPITAL MANDAUE RATE

The releasable medical records are:
Medical Certificate
Note: The Medical Certificate must be signed by the Primary Attending Physician before the hard copy can be released or the soft copy uploaded to the CHi app. Patients are therefore strongly encouraged to help follow up their Physician to avoid any delays in release. Release TAT is 3–5 working days from date of request (either thru CHi app or email to Records).
Discharge Summary/Clinical Abstract
Laboratories/Diagnostics Result
Operative Record
Patient Data Sheet
Consent for Admission and/or Special Procedures

Upon discharge a patient is given original copies of his releasable medical records.
After discharge, a patient can obtain certified copies of his releasable medical records through one of the following methods:
by sending request thru CHi App
Note: The processing turnaround time for CHi requests is 3–5 working days. Request status is available in the CHi app, and patients may email the Medical Records Office for personal follow-up.
chhmedicalrecords@chonghua.com.ph - Chong Hua Hospital Cebu
chhm_medrec_@chonghua.com.ph - Chong Hua Hospital Mandaue
by visiting Medical Records Office
3rd floor Bldg. D, Chong Hua Hospital Cebu
5th floor Hospital Bldg., Chong Hua Hospital Mandaue

A Patient
Government issued ID
A parent of the patient if the patient is under 18 years of age
Patient’s government issued ID
Birth certificate
Parent/s government issued ID
A legal guardian of the patient
Proof of guardianship
Patient’s government issued ID
Legal guardian’s government issued ID
Authorized representative of the patient
Special power of attorney/authorization letter from the patient
Patient’s government issued ID
Authorized representative’s government issued ID

Soft copies are free of charge.
Fee for hard copies are as follows:

The Certificate of Live Birth will be processed at the Medical Records Office.
For babies born to married parents, the Medical Records staff will assist the parents in registering the Certificate of Live Birth with the City Civil Registrar's office. The parents can collect the registered Birth Certificate 2 to 3 weeks after the baby's discharge.
For babies born to unmarried parents, the parents must personally register their baby's Certificate of Live Birth at the City Civil Registrar's office. Parents are required to submit a notarized affidavit as well as a notarized Certificate of Live Birth to the City Civil Registrar's office. Affidavit will be provided by the Medical Records staff.

The death certificate will be processed and released at:
Medical Records Office (during business hours)
Information Area (if Medical Records Office is closed)
The family, authorized representative, or the funeral parlor representative must personally register the death certificate at the City Registrar’s Office.

a.     Barangay Pulpogan, Consolacion Cebu
a.

a.     Formerly Cebu Chinese Cemetery
a.     M.J. Cuenco Ave., Barangay Martires, Cebu City

Radiology procedures: Chest X-ray, Mammo, General Ultrasound, Dental X-ray and TVS.
Cardiology Procedures: 2d-Echo, Holter Monitoring and ECG etc.
Laboratory Procedures: CBC, SGPT, Lipid Profile etc.
Ambulatory Surgical Center (ASC soon to open)
We also have Drive-Thru, Meds to go, and Health on Wheels Services.

Yes, a written prescription from your attending, referring, or requesting physician must be presented to ensure we perform the correct procedure and prepare you safely and appropriately for your treatment.

You may refer to this link for the list of doctors, https://www.chonghua.com.ph/doctors

https://www.chonghua.com.ph/doctors Patients can visit the official Chong Hospital Website, click our doctors and she/he can choose the specific doctor. All the doctor's information such as Clinic room number, Schedules and secretary contact number.

Chong Hua Medical is open from 6:00AM to 8:00PM
We accept walk-in, drive-through, and online appointments. You may just message us on our official Facebook page Chong Hua Medical Mall.
For more inquiries, you may visit Chong Hua Medical Mall from 6:00AM to 8:00PM or call us at 367-8000 hotline.

The staff in charge will assist you, conduct an interview, and provide you with a special instruction form that outlines the steps you need to take prior to the procedures. Always bring your request from your attending physician.
Once settled, you will be provided with your schedule and advised to arrive at least 30 minutes before the scheduled time of your procedure.
Please note that any inquiries submitted outside of our office hours or on days we are closed will be addressed as soon as we're back in the office.

You may check our website about the price list of our service https://chonghua.com.ph/prices
Disclaimer: For any clarifications regarding pricing, please contact the unit directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.

Cash
Debit Card
Credit Card
Bank to bank transfer
G-cash
Insurance Basis
Secure a Letter of Authorization (LOA) from your current Insurance Companies (HMO)
NOTE: The LOA should be secured at least 2 days prior to your procedure.
Kindly check the LOA of the following:
The specific procedure matches with the Written Prescription and quotation
The hospital site/location (Mandaue) must be specified
For PHIC members/dependents
You must secure PHIC requirements first before your procedure
These requirements will be discussed to you by the receptionist together with the price quotation

The results can only be claimed by the patient or their legal guardian during the unit's operating hours.
For results to be claimed by another person, please present the ff. documents:
Patient’s Signed Letter of Authorization (including courier’s name)
Patient and courier’s ID
Official receipt (if payment is through insurance, the account ledger is to be presented)
For a digital copy, you may log-in to our hospital’s Patient Portal in “Neurophysiology Results” section. https://pxi.chonghua.com.ph
NOTE: The EMG-NCV, RNS, and SSEP studies cannot be viewed online.
What stores are available in Medical Mall
GROUND FLOOR:
10 dove St.
Dunkin Donut
Metrobank
Coffee bean (CBTL)
QuickStop
Nail and Hana
4th Floor FOODCOURT:
Ramenya
Potato Corner
Lemonade Co.
Turks
Miguelitos
Thirsty
St. Martins
Koufu
Buffalo Brads
Sbarro
Painitan
Anitas
Cheesecake
Ultimate Sandwhich
Tako-tako
Belgian Waffle
D-Soul

ECG
24 hours Holter Monitoring
24 hours Ambulatory Blood Pressure Monitoring (ABPM)
2DEcho (Adult)
2Decho (Pedia)
Strain/Strain rate
Fetal Echo A.K.A. Fetal 2D Echo
Treadmill Stress Test (TST)
Carotid Duplex scan
Arterial/Venous Duplex Scan
Ankle Brachial Index
Duplex Scan of the Mass/AV Shunt
Evaluation of AV Shunt
Segmental Pressure Studies

Yes, a written prescription from your attending, referring, or requesting physician may be required to ensure the correct site and procedure are performed, as well as to safely and appropriately prepare the patient.

We strongly advise you to follow up after 24-48 hours so we can provide you with an update on your procedure and the status of the results. Results will be available within two (2) working days. Please refer to the Cardio Unit’s contact numbers and patient portal regarding the availability of your results.

This will depend on whether there are additional diagnostic procedures to be performed on the same day other than laboratory tests.

The laboratory provides over 1,500 tests and the turnaround time for results varies depending on the specific test requested.
A licensed medical technologist who conducts the blood extraction will inform you of the expected release time for the results based on tests requested.

For the routine test, you can avail of laboratory services without doctor’s prescription if they can confirm the test to avail. However, a doctor’s prescription is required for other hematologic, special chemistry, clinical microscopy, histopathologic and other networking procedures.

No, we don’t offer this test in the laboratory. This test is available in the Emergency Department of Chong Hua Hospital.

Yes, you can collect urine/feces sample at home using the specimen container provided by the laboratory. However, it should be transported within an hour of collection and delivered to the laboratory for processing.

6am to 2 pm – Mondays to Saturdays

The test results can be picked up at Counter 2 on the 2nd floor of Chong Hua Medical Mall. Patients can also access their results through CHH Patient’s Portal.

It depends on the type of laboratory test being requested. For certain tests such as blood glucose or lipid profile tests, fasting is required. However, for other tests, fasting may not be necessary. It’s best to follow the specific instructions provided by the laboratory.

Yes, you can drink water before a fasting blood test.

Yes, you can brush your teeth before a fasting blood test.

It’s generally recommended to get adequate sleep and rest before a blood test.

A complete blood count is a blood test. It can help detect a variety of patient conditions. It is important to note that CBC can provide useful information, it is usually just one part of a broader diagnostic process. Further tests may be needed for a definitive diagnosis.

Urine sample collection typically follows these steps:
Wash hands thoroughly before collecting the URINE sample
Clean the genital area using wipes or tissue (for females, wipe from front to back; for males clean the tip of the genital area).
Use a sterile container provided by the laboratory.
Collect a midstream urine sample: Start urinating into a toilet then stop and collect urine in a container (this helps avoid contamination from the initial flow of urine)
Fill the container with the recommended volume of urine usually 30-50ml.
Close the container tightly and label using the complete patient's name, date of birth and date and time of urine collection.
Deliver the urine sample to the laboratory within an hour from specimen collection.

Coffee is not allowed before any laboratory test. Patients may choose to drink water instead.

ACCOUNT NAME: CHONG HUA HEALTH SERVICES, INC
METROBANK (MBTC)
Acct. No. 041-7-04154640-5
Swift Code: MBTCPHMM
Branch Name: Fuente Osmeña
Branch Code: 041
Acct. No. 723-7-723-004507
Swift Code: MBTCPHMM
Branch Name: Chong Hua Medical Mall
Branch Code: 723

Credit/ Debit Cards
We accept physical card payments through our credit card terminal.
Please visit the billing or cashier area to have your card swiped in person.
Checks
We accept Manager’s check or Cashier’s check only.
A Manager’s check is considered as good as CASH.
Payee name: CHONG HUA HEALTH SERVICES, INC
Bank Transfer
You may settle your bill through bank transfer to our official bank account number or online payment.
NOTE: Please be aware that confirmation of the payment made may take longer.

International Insurance
If your international insurance provider is accredited with Chong Hua Medical Mall, we will outright deduct the covered amount from your bill.
If your international insurance is not accredited, you may file for reimbursement directly with your provider or seek a local insurance handler that is accredited with us.
Local HMO
You may use more than one HMO as long as each HMO submits a valid Letter of Authorization (LOA).
Coverage amount will depend on HMO’s internal computation and approval.
We can check if your HMO or insurance provider is listed among our accredited partners.

No. We do not accept LOA from DSWD and PCSO or any government assistance.
PhilHealth coverage depends on the final diagnosis of the patient. It can be availed as Outpatient with minor operation / procedure.

For any outpatient billing concerns patient/SO may send an email to:
medmall_billing@chonghuamedicalmall.com.ph
For Tenancy/Rental concerns you may send an email to:
finance@chonghuamedicalmall.com.ph

Outpatients who prefer to pay thru bank transfer or credit card, they may send the proof of payment / payment slip to:
medmall_billing@chonghuamedicalmall.com.ph
Additional note on payments:

Once the partial payment is confirmed, it will be posted to the patient's statement of account, which can be viewed on PXi.
A scanned copy of the Official Receipt (OR) can be sent via email upon request once the partial payment is confirmed. The original copy of the receipt is kept by the cashier and can be claimed in person at the Billing office

General Radiology (Diagnostic Xray)
General Ultrasound
TVS (Trans Vaginal Sonography)
*Transrectal Ultrasound can be for a male patient and female patient. The specified type of procedure (for this case is TVS)
** Transrectal for men shall be performed in general ultrasound unit and is open from 6AM to 5PM on Mondays to Saturdays
***Transrectal for women shall be performed in women’s health unit and is open from 9AM to 5PM on Mondays to Saturdays.
Breast Ultrasound
Mammography
Dental CBCT Xray

Yes, we may need to have a written prescription from your Attending Physician/Referring Physician/Requesting Physician for us to perform the correct site/correct procedure and safely/appropriately prepare the patient for their specific procedure.

You can avail of our services through walk-in or scheduled appointments, depending on the type of procedure.

X-RAY – if taken by morning the result will be read and released the same day in the afternoon.
If afternoon results will be available next morning.
General Ultrasound: after 15mins – 30 minutes
BREAST Ultrasound: 15min- 30 mins but if with mammogram, results will be released at the same time.
XRAY on WEEKEND (Saturday only)– if taken in the morning, results will be released in the afternoon, if afternoon on MONDAY morning.
Mammography - The result will be released after 2-3 working days.
TVS- 15mins – 30 mins.
Dental CBCT x-ray – Paper film will be given to patients after the procedure.

Results are available and viewable on Patient Portal under Medical Mall
Print as you claim - Xray films will only be released once patients claimed their official results.

Depending on the patient’s status (able or not) and along with their specific procedures.

GENERAL RADIOLOGY (DIAGNOSTIC XRAY)
Routine Diagnostic Xray Procedures– No preparation needed
All Female patients who suspect pregnancy and or pregnant are suggested to notify the Radiology staff. Please inform your Physician or technologist if you are pregnant.
GENERAL ULTRASOUND
Procedures requiring 6 Hours Fasting (No Food and No Water)
Whole Abdomen
Upper Abdomen
Hepatobiliary Tree
Gallbladder - Patients with surgically removed gallbladder do not need to go through 6 hours of fasting preparation
Procedures requiring Full Bladder (Patient is advised to bring a Liter of Water)
Whole Abdomen
KUB (Kidney, Ureters and Urinary Bladder)
KUB and Lower Abdomen
KUB and Prostate
Prostate

Payments will be made at the Billing section of Medical mall at the One-Stop-Shop after charges have been made.

Available on the One-Stop-Shop, 2nd floor of medical mall.
Additional procedure and additional payment will be made depending on the additional procedures needed or requested by our doctors/readers.