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Emergency Care

Emergency & Outpatient Department

24/7 emergency care and outpatient services for urgent medical needs, staffed by board-certified emergency physicians.

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24/7
Open
2
Campuses
Triage
Priority System
Specialist
On-Call
Emergency & Outpatient Department

About Emergency & Outpatient Department

The Emergency Department (Emergency & Acute Care) at Chong Hua Hospital operates 24 hours a day and provides urgent care to patients with major illnesses, traumatic injury or other health issues that require immediate treatment. The staff includes licensed physicians, nurses, medical technologists and other healthcare professionals who strive to get you the care you need as quickly as possible.

The Emergency Department (Emergency & Acute Care) staff sees patients in an order determined by the severity of illness. The staff sees the most critical patients first. If your situation is less urgent, you may have to wait to be attended to. Rest assured ALL patients will be given attention.

The following are the steps to expect when you arrive at the ED:

• TRIAGE – triage is the process of determining the severity of a patient’s condition. Patients with the most severe emergencies receive immediate treatment. A registered nurse will take your medical history and take your vital signs.The triage nurse will assign you a priority level based on your medical history and current condition according to the Emergency Severity Index Algorithm: Level 1 – Resuscitation (Immediate life-saving intervention), Level 2 – Emergency (High risk situations), Level 3 – Urgent (Low risk), Level 4 – Semi urgent (Low risk) Level 5 – Non urgent (Low risk). Should your symptoms worsen as you wait, notify the emergency personnel right away.

Services & Procedures

Showing 15 of 25 available procedures — plus 10 more.

CLOSE REDUCTION (FRACTURE/DISLOCATION)
By Appointment
CYSTOSTOMY (PERCUTANEOUS)
By Appointment
DRESSING/CHANGE OF DRESSING - BACK
By Appointment
DRESSING/CHANGE OF DRESSING - CHEST
By Appointment
DRESSING/CHANGE OF DRESSING - LOWER EXTREMITY
By Appointment
ARTHROCENTHESIS
By Appointment
BASIC FEE
BIOPSY/ENDOCERVICAL/ENDOMETRIAL/CERVICAL PUNCH
BIOPSY/INCISION/PUNCH - SKIN/SUBCUTANEOUS LESION
BLOOD PRESSURE MEASUREMENT

Part of viital signs taking at Triage area, not a separate service

COLPOSCOPY PACKAGE (LARGE SPECIMEN)
COLPOSCOPY PACKAGE (SMALL SPECIMEN)
CONSULTATION ( OPD - SPECIALTY)
CONSULTATION FEE (HMO/HOUSE) - CHHC
CONSULTATION FEE (HMO/HOUSE) - CHHM
And 10 more procedures available — ask our staff for the complete list.

How to Avail

Walk-in Patients

  • Proceed to the Emergency & Outpatient Department reception desk
  • Present your hospital ID or valid government ID
  • A referral from your physician may be required for certain procedures
  • Our staff will assess your needs and direct you appropriately

By Appointment

  • Call the unit directly or use our online booking portal
  • Bring your doctor's referral slip and prior results (if any)
  • Arrive 15 minutes before your scheduled time
  • HMO/PhilHealth benefits may be applicable — confirm with our staff

Contact & Inquiries

  • Cebu City campus: (032) 255-8000
  • Mandaue campus: (032) 233-8000
  • Email: info_cebu@chonghua.com.ph
  • For urgent concerns, proceed to the Emergency Department

Contact & Location

Cebu City Campus

Don Mariano Cui St., Fuente Osmeña, Cebu City 6000
Tel: (032) 255-8000
Email: info_cebu@chonghua.com.ph

Mandaue Campus

NRA Building, Mandaue City, Cebu
Tel: (032) 233-8000
Email: info_mandaue@chonghua.com.ph

Frequently Asked Questions

Ready to book your appointment?

Our team at Emergency & Outpatient Department is here to help. Book online or call our campus of choice.

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